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What is SevenRooms?

SevenRooms is a platform designed to enhance guest experiences and improve customer retention for hospitality businesses, whether they are on-site or off-site. By linking operators with comprehensive data throughout the guest experience, the platform enables them to boost revenue and enhance profitability. Established in 2011, SevenRooms has received investment from notable firms such as Amazon, Comcast Ventures, and Providence Strategic Growth. Its clientele spans the globe and includes prominent names in the dining and entertainment sectors, such as Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina, Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation, and Topgolf. This diverse portfolio showcases the platform's versatility and widespread appeal within the hospitality industry.

What is MAPAL OS?

For more than ten years, our hospitality management systems have provided significant value to numerous clients. Enhanced interconnectivity, a uniform look and feel, and a single sign-on feature have all contributed to an improved user experience. Additionally, our data capabilities have become more robust. Our comprehensive business management systems address every element of your back-of-house operations, enabling you to save time, cut costs, boost profitability, and create a better work atmosphere. Over the past decade, Flow Learning has established itself as the premier learning management solution for the hospitality industry. Our platform is continually updated and contains an extensive library of resources focused on hospitality topics such as food safety, compliance, management, and technical skills. This resource library caters not only to restaurants and bars but also to hotels and various other hospitality establishments. With a commitment to ongoing improvement, we strive to meet the evolving needs of our clients.

Media

Media

Integrations Supported

Atlas Direct Tips
Cendyn Loyalty
For-Sight CRM
FreedomPay
Go Integrator Cara
Google Maps
Infrasys POS
Instagram
Oracle MICROS POS
Painapo
Pandium
Silverware
TISSL
Tevalis
Toast Kitchen Display System
Toast POS
Twilio
heep.ai
iVvy Venue Management

Integrations Supported

LastPOS

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SevenRooms

Date Founded

2011

Company Location

United States

Company Website

www.sevenrooms.com

Company Facts

Organization Name

MAPAL Group

Date Founded

2008

Company Location

Spain

Company Website

mapal-os.com

Categories and Features

Hospitality Property Management

CRM
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management

Restaurant Management

Employee Management
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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