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What is SevenRooms?

SevenRooms is a platform designed to enhance guest experiences and improve customer retention for hospitality businesses, whether they are on-site or off-site. By linking operators with comprehensive data throughout the guest experience, the platform enables them to boost revenue and enhance profitability. Established in 2011, SevenRooms has received investment from notable firms such as Amazon, Comcast Ventures, and Providence Strategic Growth. Its clientele spans the globe and includes prominent names in the dining and entertainment sectors, such as Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina, Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation, and Topgolf. This diverse portfolio showcases the platform's versatility and widespread appeal within the hospitality industry.

What is Resy OS?

Resy offers an extensive array of dining options, ranging from cherished local gems to prestigious establishments celebrated by James Beard and Michelin accolades. Users can easily share information regarding guest profiles, special events, dietary restrictions, and more across all locations and devices, which eliminates the need for clarifications. In contrast to other reservation platforms, Resy does not charge fees for each booking, empowering you to succeed without facing penalties. Furthermore, throughout 2020, we are providing complete fee waivers to both new and existing partners to support their growth. By integrating our state-of-the-art table management system with a robust data and analytics interface, you can unlock extraordinary levels of revenue and reservations. Nowadays, discovering dining options transcends a single platform, as food lovers often explore various avenues to connect with their preferred restaurants, particularly utilizing their smartphones. To further enhance this journey, we have partnered with leading platforms such as Instagram, Google, and Facebook, allowing for a seamless integration of Resy restaurant reservations directly within their services, which simplifies the booking process. This holistic strategy is designed to guarantee that every dining occasion is both effortless and pleasurable, ensuring customers return for more. Ultimately, our goal is to redefine the way people experience dining by making it more accessible and enjoyable than ever before.

Media

Media

Integrations Supported

Atlas Direct Tips
Facebook
Hostie
Instagram
Mosaic by MethodWorx
Painapo
me&u
ARP.top
Agilysys Golf
Agilysys Spa
Cendyn CMS
Cendyn Revintel
Cybersource
Go Integrator Cara
Google Maps
Oracle MICROS POS
Stripe
TISSL

Integrations Supported

Atlas Direct Tips
Facebook
Hostie
Instagram
Mosaic by MethodWorx
Painapo
me&u
Actionbase
Sorrel AI

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SevenRooms

Date Founded

2011

Company Location

United States

Company Website

www.sevenrooms.com

Company Facts

Organization Name

Resy Network

Date Founded

2014

Company Location

United States

Company Website

www.resyos.com

Categories and Features

Hospitality Property Management

CRM
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management

Restaurant Management

Employee Management
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Not specified

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reporting / Analytics
Seat / Table Optimization
Waitlist Management

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