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What is Shake?
You receive reports immediately, automatically enhanced with a plethora of important information, allowing you to tackle them fifty times faster. Users can easily report bugs by shaking their phone, which enables them to give feedback without leaving your app. When they shake their device, Shake is triggered, promoting effortless communication of their concerns. You have the ability to collect any necessary data from the user's device, and the .setMetadata() function simplifies the customization of this information to suit your debugging requirements. Furthermore, you can monitor user interaction within your app, log custom events using .log(), and keep an eye on all network activities prior to them submitting a bug report. The web dashboard provides you with the tools to filter and identify specific bugs, such as those reported from iPad Airs that were in landscape mode while offline. You'll receive immediate bug notifications in your team chat and can automate task creation directly in your chosen issue tracker. Shake is crafted to integrate effortlessly with the tools your team already employs, boosting productivity while ensuring that the bug reporting process is as effective as possible. This streamlined approach not only accelerates the resolution of problems but also greatly enhances the overall experience for users. With this system in place, teams can focus more on innovation rather than being bogged down by lengthy bug resolution processes.
What is Bugfender?
Bugfender offers comprehensive log storage solutions tailored for developers, featuring a remote logger, crash reporting, and in-app feedback capabilities. By capturing all activities within an application, including during crashes, Bugfender enables quicker bug reproduction and resolution, enhancing customer support. It ensures user privacy, operates efficiently without draining the network or battery, and continues logging even when devices are offline. With Bugfender, developers can identify and eliminate bugs before they impact users, logging issues across all devices and delivering results within moments. This proactive approach helps maintain high app ratings, as Bugfender tracks more than just crashes; it gathers essential data to better understand user behavior and preferences. Furthermore, the tool empowers developers to engage with specific users, facilitating personalized customer service that can significantly elevate user satisfaction and loyalty. By utilizing Bugfender, developers can not only improve their applications but also create a more tailored experience for their users.
Integrations Supported
GitHub
Jira
Slack
Trello
Zapier
Asana
Azure DevOps Server
Basecamp
Bitbucket
ClickUp
Integrations Supported
GitHub
Jira
Slack
Trello
Zapier
Asana
Azure DevOps Server
Basecamp
Bitbucket
ClickUp
API Availability
Has API
API Availability
Has API
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Pricing Information
€29 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Shake
Company Location
United States
Company Website
www.shakebugs.com
Company Facts
Organization Name
Beenario
Date Founded
2014
Company Location
Germany
Company Website
bugfender.com
Categories and Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Categories and Features
Application Development
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Log Management
Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs
Website Monitoring
Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting