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What is SharePoint Flex?

SharePoint Flex CRM is designed for organizations of any scale that make use of SharePoint, with the goal of improving the oversight of interconnected data. By leveraging the advantages of SharePoint while effectively addressing its limitations, we ensure that your company can take full advantage of our extensive two decades of experience in relationship management software for remarkable gains. With SharePoint Flex, you have the opportunity to improve operational efficiency, streamline workflows, reduce expenses, and increase productivity without stepping outside your existing SharePoint environment. This solution empowers you to effectively structure and manage information, yielding critical insights into your business activities. Specifically engineered to enhance the functionality and value of SharePoint, SharePoint Flex allows for the quick development of customized and scalable tools for information and relationship management. By building upon your existing SharePoint investment with an economical yet powerful solution like Flex, you are making a strategic decision for the future of your business. Moreover, since users are already accustomed to SharePoint, Flex further simplifies their experience, promoting an effortless transition to improved functionalities. In conclusion, implementing SharePoint Flex can lead to considerable enhancements in efficiency and overall business outcomes, reinforcing its value as a strategic asset. Embracing this technology not only streamlines processes but also fosters a culture of continuous improvement in your organization.

What is NITRO IT Help Desk?

Discover the most effective and all-encompassing IT Help Desk solution designed for SharePoint, Office 365, and Teams, adopted by organizations worldwide! This innovative platform allows for the swift resolution of both hardware and software issues, significantly minimizing downtime and ensuring that your employees can concentrate on their core responsibilities. By equipping IT support teams with the appropriate tools and features, they can optimize their efficiency and enhance service quality for both customers and staff alike. Leverage the capabilities of Office 365, Teams, and SharePoint to systematically track IT-related requests and manage queues with ease. This approach not only expedites ticket resolution, thereby boosting end-user satisfaction, but also contributes to a reduction in operational costs, all while keeping your workforce engaged and productive. Ultimately, investing in this IT Help Desk can lead to a more streamlined and responsive support experience for everyone involved.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint
Microsoft Teams
NITRO Studio

Integrations Supported

Microsoft 365
Microsoft SharePoint
Microsoft Teams
NITRO Studio

API Availability

Has API

API Availability

Has API

Pricing Information

$18 per month
Free Trial Offered?
Free Version

Pricing Information

Contact Us
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LookOut Software

Company Location

Spain

Company Website

sharepointflex.com

Company Facts

Organization Name

Crow Canyon Software

Date Founded

1999

Company Location

United States

Company Website

www.crowcanyon.com/sharepoint-applications/it-help-desk/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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