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What is SharedInbox?
Effortlessly manage customer support and communication through Slack, allowing for seamless collaboration on shared email accounts like support@your.domain without requiring password sharing among team members. With SharedInbox, you can easily integrate with any email service you currently use and obtain an @in.sharedinbox.co address for forwarding emails. To compose messages, simply use the command SharedInbox /compose, and when responding to email conversations, select the Reply Mail option. Each email interaction, both incoming and outgoing, creates a new Slack Message Thread, which allows for tagging colleagues and facilitating discussions with ease. Furthermore, every account comes with a dedicated support site where users can submit and track their support requests. There's no need to download new software or applications, as you can leverage Slack, a platform your team is already familiar with. Stay updated with notifications when your emails are sent and opened, and access attached files and images directly in Slack. You can also personalize your email signature and establish an automatic response for incoming inquiries, further streamlining your communication processes. This efficient setup ensures your team remains connected and organized while effectively handling customer support tasks, ultimately enhancing productivity and response times.
What is SharedBox?
Manage customer support and communications directly via Slack, which enables you to seamlessly send and receive emails, tweets, and direct messages. This setup allows for collaborative efforts on shared email and Twitter accounts, such as support@your.domain, without requiring password exchanges among team members, enhancing security.
SharedBox connects smoothly with your current Twitter account and any email service you use while offering an @in.sharedbox.app email for straightforward setup and message forwarding. All incoming Twitter mentions, direct messages, and emails sent to your linked accounts or in.sharedbox.app email will be directed to your selected Slack channel, allowing your team to assess and reply at their convenience. Each account is equipped with a dedicated support site for users to submit and track their support inquiries, and a complimentary supportby.email subdomain is included; you also have the option to customize this with your own domain. There’s no requirement for new installations or applications, as it utilizes a platform your team is already familiar with—Slack. Additionally, you can incorporate multiple email addresses and Twitter accounts into your Slack workspace for improved communication. This configuration not only streamlines customer interactions but also significantly boosts overall team productivity while ensuring a user-friendly experience for everyone involved.
What is MailClark?
MailClark functions as a powerful communications bot that integrates all messaging within Slack or Microsoft Teams, simplifying the way users connect. This innovative tool allows individuals to assign the oversight of their support desk to the bot, create specialized inboxes for sales or marketing teams, and more. Additionally, MailClark features a shared inbox that collects mentions, facilitates internal discussions, identifies message overlaps, and provides a range of other functionalities. By enhancing your responsiveness and the quality of interactions with customers, suppliers, and colleagues, it also encourages vibrant conversations among team members. With the motto "Too Fast Too Furious," you can experience a more efficient workflow within your workspace. Effectively managing all external communications from customers and other stakeholders within your collaborative platform ensures that no important messages go unnoticed. MailClark serves as a gentle reminder to stay engaged with every customer and external interaction, ultimately boosting your communication effectiveness and fostering a culture of attentiveness. Embrace this tool to not only streamline your processes but also elevate your team's collaborative spirit.
What is Hypertype?
Hypertype's Chrome extension seamlessly connects all team email accounts, enabling users to access an email conversation and receive an analysis of the incoming customer query. This functionality allows us to offer the most pertinent responses drawn from your past emails or FAQ resources, significantly boosting your productivity. With Hypertype, you can focus on formulating thoughtful replies, thus refining your communication approach. This cutting-edge tool not only reduces time spent on email management but also guarantees that your replies are both knowledgeable and relevant. Ultimately, Hypertype enhances your overall email interaction experience, making it a valuable asset for any team.
Integrations Supported
Gmail
Slack
Microsoft Outlook
X (Twitter)
Facebook
Google Chrome
Google Cloud Platform
Google Workspace
Microsoft 365
Microsoft Teams
Integrations Supported
Gmail
Slack
Microsoft Outlook
X (Twitter)
Facebook
Google Chrome
Google Cloud Platform
Google Workspace
Microsoft 365
Microsoft Teams
Integrations Supported
Gmail
Slack
Microsoft Outlook
X (Twitter)
Facebook
Google Chrome
Google Cloud Platform
Google Workspace
Microsoft 365
Microsoft Teams
Integrations Supported
Gmail
Slack
Microsoft Outlook
X (Twitter)
Facebook
Google Chrome
Google Cloud Platform
Google Workspace
Microsoft 365
Microsoft Teams
API Availability
Has API
API Availability
Has API
API Availability
Has API
API Availability
Has API
Pricing Information
$5 per month
Free Trial Offered?
Free Version
Pricing Information
$19.00/month
Free Trial Offered?
Free Version
Pricing Information
$9.00/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SharedInbox
Date Founded
2018
Company Location
India
Company Website
sharedinbox.co
Company Facts
Organization Name
Everygood
Date Founded
2018
Company Location
Nigeria
Company Website
sharedbox.app
Company Facts
Organization Name
MailClark
Date Founded
2015
Company Location
France
Company Website
mailclark.ai
Company Facts
Organization Name
Hypertype
Company Website
www.hypertype.co
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
