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What is Shark Finesse?

Shark Finesse is an innovative AI-driven platform that simplifies and unifies the creation, management, and presentation of business cases tailored to customer needs throughout the sales process. Central to its capabilities is the SharkSense AI engine, which promotes value engineering by linking your solutions to customer goals while also guiding collaborative sessions that improve both clarity and efficiency in business case development. Designed for enterprise use, this cloud-based application offers an intuitive web interface that aids marketing, pre-sales, sales, and customer success teams in real-time across multiple devices—desktop, tablet, and mobile—while maintaining functionality without internet access, ensuring conversations with clients remain focused on measurable ROI rather than being overwhelmed by spreadsheets. Additionally, the platform efficiently organizes product catalogs, financial calculators, and industry-specific templates, featuring an extensive library of benefit frameworks and generating outputs that work seamlessly with widely-used software like Microsoft Office, Google Workspace, and OpenOffice. This comprehensive tool not only enhances productivity but also enables teams to concentrate on what truly counts—delivering impactful results that resonate with clients and fostering deeper engagement. By leveraging its capabilities, organizations can significantly elevate their approach to customer interaction and satisfaction.

What is DecisionLink ValueCloud?

ValueCloud® provides a comprehensive framework and repository that effectively stores and analyzes essential customer value data, converting it into actionable insights and valuable resources for various departments within the organization, such as product management, marketing, sales, value engineering, professional services, and customer success. Recognizing customer value is vital as it signifies an important evolution in Customer Relationship Management, where genuine connections with customers rely heavily on the value they perceive. Unfortunately, current CRM systems and other business applications often fall short of the capabilities required for efficient customer value management. We believe that any organization seeking to shift towards higher value and more profitable business models must regard customer value as a key strategic asset; doing so will not only enhance competitive edge but also enrich dialogues, foster trusted advisor relationships, and ultimately lead to better business results. In prioritizing customer value management, companies can more adeptly navigate the challenges and intricacies of today's competitive markets, ensuring sustained growth and customer satisfaction in the long run.

Media

Media

Integrations Supported

Salesforce
Active Directory
Apache OpenOffice
Google Workspace
HIACS
Indent
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Excel
Microsoft Office 2024
Microsoft Word
Okta
POSTIDENT
PowerPoint
Salsify
Siemens NX
Tangoe
Unit4 ERP

Integrations Supported

Salesforce
Active Directory
Apache OpenOffice
Google Workspace
HIACS
Indent
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Excel
Microsoft Office 2024
Microsoft Word
Okta
POSTIDENT
PowerPoint
Salsify
Siemens NX
Tangoe
Unit4 ERP

API Availability

Has API

API Availability

Has API

Pricing Information

$3,287.47 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shark Finesse

Date Founded

2002

Company Location

United Kingdom

Company Website

sharkfinesse.com

Company Facts

Organization Name

DecisionLink

Date Founded

1995

Company Location

United States

Company Website

www.decisionlink.com/products/

Categories and Features

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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