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What is Shelf IQ?

Enhance the creation of accurate planograms effortlessly with Shelf IQ®, an intuitive, no-code platform designed to automate your space planning endeavors. This innovative software is recognized as the quickest, most precise, and highly flexible planogram automation solution on the market. Users can enjoy unparalleled speed and accuracy while taking advantage of over 150 customizable features, including assortment updates, floating shelf designs, and the ability to identify issues that may arise in your planogram layouts. With the capability to manage multiple planograms simultaneously without the hassle of opening each file individually, you can choose between a top-down template approach or a bottom-up strategy by incorporating subcategory planograms. A few simple clicks allow you to easily integrate your performance and product data through a user-friendly, step-by-step process. The guided workflows are specifically designed to align with the unique planning strategies of various retailers and categories, providing comprehensive reporting on planogram performance, alignment, and shelf adjustments down to the most granular item and shelf level. By harnessing this robust tool, retailers can greatly boost their efficiency and effectiveness in space planning while ensuring their strategies remain adaptable to market changes. The result is a more streamlined process that not only saves time but also enhances overall sales performance.

What is HelpShelf?

HelpShelf combines the various support tools and resources you use into a single, efficient widget. This integration reduces clutter in your navigation bar, creating a simple and accessible point for customers to find assistance. The essence of reducing support inquiries is in providing the right information at the right moment. By effortlessly connecting the resources your company relies on, HelpShelf manages everything else seamlessly. Considering that your SaaS or web application likely contains numerous pages, HelpShelf examines user search patterns and interactions across these pages to refine content suggestions for future visitors. This smart optimization guarantees that your support materials remain pertinent and readily available, ultimately enhancing the user experience significantly. As a result, customers will appreciate the streamlined access to assistance, leading to increased satisfaction and potentially higher retention rates.

Media

Media

Integrations Supported

Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Facebook Messenger
Freshchat
Freshdesk
Gist
Gorgias
Help Scout
HelpCrunch
HubSpot CRM
Intercom
Kayako
Quriobot
Wix Answers
Zendesk
Zoho Desk

Integrations Supported

Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Facebook Messenger
Freshchat
Freshdesk
Gist
Gorgias
Help Scout
HelpCrunch
HubSpot CRM
Intercom
Kayako
Quriobot
Wix Answers
Zendesk
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nuqleous

Company Location

United States

Company Website

nuqleous.com/shelf-iq/

Company Facts

Organization Name

HelpShelf

Company Location

United Kingdom

Company Website

helpshelf.co

Categories and Features

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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