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What is Shelf.AI?

Shelf.ai transforms the shopping experience through its cutting-edge platform, powered by an AI-driven approach backed by more than ten years of knowledge in retail, artificial intelligence, and online commerce. This solution enables businesses to widen their customer base, enhance order fulfillment, and cultivate stronger loyalty among consumers. As a B2B multimodal, device-agnostic, conversational eCommerce platform, it is specifically designed for retailers. By seamlessly integrating with smart devices such as Amazon Alexa and Google Home, it offers a highly customizable and responsive shopping experience. Shoppers can make purchases online easily at any time and from any place, merely by engaging with their smartphones or virtual assistants. The platform effectively lowers the rates of shopping cart abandonment and refines loyalty programs, leveraging sophisticated artificial intelligence and machine learning techniques. Shelf.ai is not merely envisioning the future of retail; it is actively transforming the eCommerce space for the better. In an era where convenience and personalization are essential, Shelf.ai is leading the way, fundamentally changing the dynamics of consumer interaction with retail. Its innovative approach ensures that customers enjoy a unique and streamlined shopping journey tailored to their individual preferences.

What is Manifest AI?

Manifest AI is an AI-powered ecommerce automation platform that enables online retailers to manage customer support, personalized shopping assistance, and marketing interactions through autonomous AI agents. The software connects to ecommerce stores and synchronizes product catalogs, descriptions, inventory information, frequently asked questions, and store policies to provide relevant responses to customer inquiries. Its AI shopping assistant helps customers discover products, compare available options, receive personalized recommendations, and find information about pricing, availability, shipping, and returns. Manifest AI supports customer conversations through website chat, email, WhatsApp, Instagram, and voice calling, allowing businesses to maintain consistent interactions across different channels. Automated customer service capabilities include order status inquiries, shipment tracking, cancellation requests, return processing, exchanges, and other post-purchase support activities. When an issue requires human assistance, the platform can transfer the conversation to a customer service representative or connected helpdesk with relevant context. Its no-code Agent Builder enables businesses to create specialized agents with configurable goals, triggers, instructions, guardrails, tool permissions, customer verification, and escalation rules. The platform provides prebuilt agents for product recommendations, order cancellations, returns, exchanges, and other common ecommerce operations. Marketing capabilities include personalized customer engagement, abandoned cart recovery, automated messaging campaigns, product discovery quizzes, and proactive shopping assistance.

Media

Media

Integrations Supported

Alexa
Google Assistant
IBM WebSphere Application Server
Magento
Oracle Cloud Infrastructure
SAP CRM

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shelf.AI

Company Location

Portugal

Company Website

shelf.ai/

Company Facts

Organization Name

BIK

Date Founded

2019

Company Location

United States

Company Website

getmanifest.ai

Categories and Features

Categories and Features

AI eCommerce

Not specified

eCommerce Tools

Not specified

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