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What is Shift Claims?

Shift Technology’s Claims platform redefines insurance claims management by leveraging Agentic AI to automate, advise, and collaborate at every stage of the process. Unlike traditional claims systems, it is built to manage real-world complexity across simple auto claims, high-value liability cases, and everything in between. Its suite of AI Agents—including Assessment, Triage, Advisor, and STP—bring specialized expertise to extract, structure, and analyze claims data with unprecedented depth. These agents continuously improve through Shift’s “insurance common sense layer,” learning from industry data and insurer-specific workflows. Insurers can detect fraud, evaluate coverage, assess damage, and advise customers faster and with greater accuracy than ever before. At the same time, the platform prioritizes human collaboration, ensuring that teams remain in control while benefiting from AI-driven insights. Integration is seamless, enabling deployment alongside existing claims and core systems without costly disruption. By reducing manual workloads, accelerating investigations, and improving accuracy, Shift Claims helps insurers deliver faster resolutions and more transparent service. Policyholders experience smoother, more reliable claims outcomes, while insurers cut costs and boost customer loyalty. With Agentic AI, Shift is setting a new standard for claims transformation in the global insurance industry.

What is Cluda?

Cluda represents a cutting-edge platform that utilizes artificial intelligence to streamline the analysis, comparison, and automation of insurance policy renewals, empowering brokers and insurance experts to refine their back-office operations by eliminating manual checks, reducing error risks, and speeding up vital processes. Through the use of intelligent document ingestion, Cluda efficiently uploads and standardizes complex policy documents across various formats, such as PDF and Word, while incorporating advanced optical character recognition (OCR) and AI to automatically extract essential data and clauses. Additionally, the platform creates clear side-by-side policy comparisons that highlight differences in coverage, exclusions, and terms, complete with direct links to the original documents for straightforward verification, thereby reducing the risk of missing changes and ensuring adherence to compliance standards. Furthermore, Cluda arranges the analyzed data into tailored renewal reports that align with specific firm templates, drastically cutting down the time required for manual reporting and enhancing client communication. To further enrich the user experience, it provides an AI-driven assistant that addresses coverage inquiries and offers valuable policy insights, ultimately strengthening the decision-making processes for insurance professionals. This combination of features positions Cluda as an essential tool in modern insurance practices, ensuring efficiency and accuracy in a rapidly evolving industry.

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Media

Integrations Supported

Microsoft Word

Integrations Supported

Microsoft Word

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/claims

Company Facts

Organization Name

Cluda

Date Founded

2024

Company Location

United States

Company Website

www.cluda.ai/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

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