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What is Shift Claims?

Shift Technology’s Claims platform redefines insurance claims management by leveraging Agentic AI to automate, advise, and collaborate at every stage of the process. Unlike traditional claims systems, it is built to manage real-world complexity across simple auto claims, high-value liability cases, and everything in between. Its suite of AI Agents—including Assessment, Triage, Advisor, and STP—bring specialized expertise to extract, structure, and analyze claims data with unprecedented depth. These agents continuously improve through Shift’s “insurance common sense layer,” learning from industry data and insurer-specific workflows. Insurers can detect fraud, evaluate coverage, assess damage, and advise customers faster and with greater accuracy than ever before. At the same time, the platform prioritizes human collaboration, ensuring that teams remain in control while benefiting from AI-driven insights. Integration is seamless, enabling deployment alongside existing claims and core systems without costly disruption. By reducing manual workloads, accelerating investigations, and improving accuracy, Shift Claims helps insurers deliver faster resolutions and more transparent service. Policyholders experience smoother, more reliable claims outcomes, while insurers cut costs and boost customer loyalty. With Agentic AI, Shift is setting a new standard for claims transformation in the global insurance industry.

What is DWF 360?

Our software is crafted from a rich blend of industry insight and expert consultancy, which informs the business processes embedded within our platform. 360 promotes unparalleled transparency and integrity in claims and risk management, assisting clients in minimizing their total claims costs. By providing cost-effective technology solutions, we not only improve client outcomes but also transform their operational practices. Our software is tailored to the distinct needs of each client and is engineered for smooth integration with existing systems, allowing internal teams to concentrate on value-adding activities that differentiate and grow their businesses in the marketplace. This emphasis on flexibility and efficiency empowers organizations to flourish in a challenging and competitive environment, ensuring they remain agile and responsive to market demands. Ultimately, our commitment to innovation enables clients to achieve sustained success.

Media

No images available

Media

Integrations Supported

Integrations Supported

EvoClaim

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/claims

Company Facts

Organization Name

DWF Group

Date Founded

1977

Company Location

United Kingdom

Company Website

dwfgroup.com/en/services/dwf-360

Categories and Features

AI Insurance

Not specified

Claims Processing

Not specified

Categories and Features

Claims Processing

Claim Resolution Tracking

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