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What is Shift Claims?

Shift Technology’s Claims platform redefines insurance claims management by leveraging Agentic AI to automate, advise, and collaborate at every stage of the process. Unlike traditional claims systems, it is built to manage real-world complexity across simple auto claims, high-value liability cases, and everything in between. Its suite of AI Agents—including Assessment, Triage, Advisor, and STP—bring specialized expertise to extract, structure, and analyze claims data with unprecedented depth. These agents continuously improve through Shift’s “insurance common sense layer,” learning from industry data and insurer-specific workflows. Insurers can detect fraud, evaluate coverage, assess damage, and advise customers faster and with greater accuracy than ever before. At the same time, the platform prioritizes human collaboration, ensuring that teams remain in control while benefiting from AI-driven insights. Integration is seamless, enabling deployment alongside existing claims and core systems without costly disruption. By reducing manual workloads, accelerating investigations, and improving accuracy, Shift Claims helps insurers deliver faster resolutions and more transparent service. Policyholders experience smoother, more reliable claims outcomes, while insurers cut costs and boost customer loyalty. With Agentic AI, Shift is setting a new standard for claims transformation in the global insurance industry.

What is Irys?

Irys provides a cloud-based management platform that creates a unified and clear space for agents and brokers to connect with clients and collaborate with their teams. With an emphasis on fostering human relationships, this insurance management system integrates technology into everyday interactions, recognizing the importance of strong bonds in the insurance industry. After extensive evaluation and the transition of numerous insurance companies from outdated legacy systems to more contemporary solutions, we are dedicated to delivering true technological advancements to our clients. Unlike what some legacy sales representatives may imply, we understand that there is no one-size-fits-all solution; rather, we empower all stakeholders within the system to improve how they share, collaborate, and manage their data. By tapping into the overlooked potential of your relational data network, you can identify and leverage hidden revenue prospects that may have been missed before. Ultimately, Irys not only revolutionizes the insurance experience but also enhances the way businesses connect with their customers and their broader networks. This comprehensive approach ensures that every aspect of client engagement is optimized for success.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/claims

Company Facts

Organization Name

Irys

Company Location

United States

Company Website

iryscloud.com

Categories and Features

AI Insurance

Not specified

Claims Processing

Not specified

Categories and Features

Insurance

Not specified

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