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What is Shiji Daylight PMS?
Daylight PMS by Shiji is a cloud-native property management platform built to support the evolving needs of modern hotels, resorts, and hospitality groups. Designed from the ground up for the cloud era, the system enables organizations to manage hotel operations across multiple properties while maintaining consistent service standards and operational visibility. One of its core capabilities is the Single Guest Profile, which consolidates guest preferences, behaviors, and interaction histories into a centralized record accessible across all participating properties. This unified guest view helps hospitality teams personalize experiences and deliver seamless service regardless of location. Daylight PMS includes a broad set of operational tools covering housekeeping management, meetings and events, reporting, automation, custom dashboards, and multi-property administration. Its universal search functionality allows staff to quickly find guest and operational information using a variety of identifiers, improving efficiency and reducing response times. The platform’s cloud-based architecture removes the need for costly infrastructure and simplifies maintenance, updates, and scalability. Open API support and numerous built-in integrations allow hotels to connect the system with other hospitality technologies and business applications. Daylight PMS Move extends functionality to mobile devices, enabling staff to access essential tools and workflows while on the move. The platform is designed to support organizations ranging from boutique hotel groups to multinational hospitality brands operating across multiple regions. By combining centralized guest intelligence, cloud technology, operational automation, and enterprise-level scalability, Daylight PMS helps hospitality businesses improve efficiency, strengthen guest relationships, and deliver consistent experiences across their entire portfolio.
What is BellDesk AI?
BellDesk AI represents a cutting-edge cloud solution aimed at optimizing hotel bell-desk functions and improving guest interactions, especially when it comes to luggage handling and service inquiries. Guests can effortlessly connect with Sophie, an AI concierge, using voice, text, or a specialized application; Sophie is capable of interpreting voice commands in more than 20 languages and processing requests through the app in five different languages. All incoming requests are swiftly routed to hotel personnel for quick resolution. Staff members have access to a mobile platform that allows them to manage their schedules, view and accept assignments, track luggage intake and storage, and stay in contact with the dispatch team. In addition, hotel managers can monitor live operations, analyze service metrics, evaluate departmental performance, gather guest feedback, and review staff rankings, all while performing data queries in simple language. The BellDesk AI system integrates flawlessly with Oracle OPERA Cloud, enabling access to crucial guest information such as names, room assignments, and length of stay. Moreover, the platform provides SMS alerts and personalized onboarding processes for hotels and resorts, ensuring smooth implementation and enriched guest experiences. By harnessing sophisticated technology, BellDesk AI not only enhances operational productivity but also significantly boosts the overall guest satisfaction level. Ultimately, this innovative solution paves the way for a more seamless and enjoyable stay for all guests.
Integrations Supported
Astral Payments
For-Sight CRM
Goki
MVI
Runnr.ai
Vodia PBX
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
iPhone
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Shiji Group
Date Founded
1995
Company Location
Singapore
Company Website
www.shijigroup.com/daylight-pms
Company Facts
Organization Name
72Knots.AI LLC
Date Founded
2026
Company Location
United States
Company Website
belldeskai.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Hotel Management
Not specified
Categories and Features
Hotel Management
Not specified