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What is Shiji Enterprise Platform?
A cloud-based platform designed specifically for property management systems (PMS), customer relationship management (CRM), and various other enterprise-level services is essential for modern hospitality. Many current hotel PMS solutions rely on outdated technology from the previous century, resulting in high setup costs, maintenance challenges, and user difficulties. It is crucial for large hotel enterprises to provide a contemporary alternative that meets today’s demands. This platform allows for hyper-personalized guest experiences through the use of unified global guest profiles that can be utilized across all properties, thanks to sophisticated and adaptive match-and-merge technology. Global hotel chains can enhance guest satisfaction by ensuring the security and accessibility of guest profiles. With more than 1,200 API endpoints, the platform’s comprehensive API infrastructure facilitates easy data access, empowering the creation of custom applications tailored to specific needs. The Shiji Enterprise Platform was specifically crafted for the requirements of global hotel operators, simplifying the process as you only need to set up your portfolio once, whether viewed from a global, regional, or brand perspective. Additionally, any updates made to the central configuration are automatically integrated across all locations, ensuring consistency and efficiency in operations. This streamlined approach not only enhances operational effectiveness but also significantly improves the overall guest experience.
What is IDS Next?
IDS Next delivers a robust, cloud-based ERP solution specifically designed for the hospitality industry, which includes hotels, resorts, restaurants, wellness facilities, banquet venues, and various leisure offerings. This all-inclusive platform combines vital modules such as front office management, point of sale, housekeeping oversight, centralized procurement, reservations handling, financial tracking, mobile guest services, and membership administration into one cohesive enterprise system. With its scalable architecture, the platform enables real-time data access, AI-driven processes, and smooth integration of both front and back-office operations. By focusing on enhancing operational efficiency and guest satisfaction, IDS Next utilizes a mobile-first SaaS structure that supports multi-property and multi-module configurations while partnering with over 350 technology providers globally to deliver state-of-the-art hospitality solutions. Furthermore, the system offers 24/7 multilingual technical support across various time zones, ensuring adaptable deployment methods to cater to a wide range of operational requirements. This dedication to technological advancement and exceptional customer service firmly establishes IDS Next as a frontrunner in the hospitality technology sector, making it a preferred choice for many businesses in the industry.
Integrations Supported
ClearTax
FX Housekeeping
FX POS
For-Sight CRM
FortuneNext
Goki
Hotel Spider
Incedo Lighthouse
MVI
Perium
Integrations Supported
ClearTax
FX Housekeeping
FX POS
For-Sight CRM
FortuneNext
Goki
Hotel Spider
Incedo Lighthouse
MVI
Perium
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Shiji Group
Date Founded
1995
Company Location
China
Company Website
enterpriseplatform.shijigroup.com
Company Facts
Organization Name
IDS Next
Date Founded
1987
Company Location
India
Company Website
idsnext.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental