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What is Shiji Enterprise Platform?

A cloud-based platform designed specifically for property management systems (PMS), customer relationship management (CRM), and various other enterprise-level services is essential for modern hospitality. Many current hotel PMS solutions rely on outdated technology from the previous century, resulting in high setup costs, maintenance challenges, and user difficulties. It is crucial for large hotel enterprises to provide a contemporary alternative that meets today’s demands. This platform allows for hyper-personalized guest experiences through the use of unified global guest profiles that can be utilized across all properties, thanks to sophisticated and adaptive match-and-merge technology. Global hotel chains can enhance guest satisfaction by ensuring the security and accessibility of guest profiles. With more than 1,200 API endpoints, the platform’s comprehensive API infrastructure facilitates easy data access, empowering the creation of custom applications tailored to specific needs. The Shiji Enterprise Platform was specifically crafted for the requirements of global hotel operators, simplifying the process as you only need to set up your portfolio once, whether viewed from a global, regional, or brand perspective. Additionally, any updates made to the central configuration are automatically integrated across all locations, ensuring consistency and efficiency in operations. This streamlined approach not only enhances operational effectiveness but also significantly improves the overall guest experience.

What is OPERA Cloud PMS?

Hoteliers have a wide range of needs for a property management system, which includes managing hotel operations, tracking guest preferences, overseeing room inventory and rates, and continuously adapting while prioritizing data security. To meet these comprehensive requirements, Oracle Hospitality has introduced the OPERA Cloud property management solution. This user-friendly PMS is designed for mobile access, allowing seamless IT processes and centralized information retrieval from any location at any time. With its open architecture, integrated services, and open API, OPERA Cloud encourages innovation and addresses the varied needs of hotels, significantly enhancing the guest experience. Tailored specifically for the hospitality industry, this cloud-based PMS provides crucial features that support hotels of all sizes and operational complexities. By freeing front desk personnel from a stationary position, the system facilitates guest service throughout the entire property, leading to shorter check-in and check-out times. Additionally, the platform boosts operational effectiveness by providing staff with real-time updates, which empowers hotels to swiftly respond to guest requests and preferences, ultimately fostering greater guest satisfaction. The advancement in technology continues to shape how hotels manage their operations, paving the way for even more improvements in the future.

Media

Media

Integrations Supported

Goki
BOTSHOT
Bloomreach
Boulevard
DigitalGuest
For-Sight CRM
Hotelinking
Hudini
Inn-Flow
MVI
OPERA Central Sales
OPERA Room Reservations
Oobeo
OpenKey
Oracle Cloud Infrastructure
RoomPriceGenie
Sertifi
Servme
Superbutler
Vouch

Integrations Supported

Goki
BOTSHOT
Bloomreach
Boulevard
DigitalGuest
For-Sight CRM
Hotelinking
Hudini
Inn-Flow
MVI
OPERA Central Sales
OPERA Room Reservations
Oobeo
OpenKey
Oracle Cloud Infrastructure
RoomPriceGenie
Sertifi
Servme
Superbutler
Vouch

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shiji Group

Date Founded

1995

Company Location

China

Company Website

enterpriseplatform.shijigroup.com

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/hospitality/hotel-property-management/products/hotel-management-software/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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