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What is Shiji Enterprise Platform?

A cloud-based platform designed specifically for property management systems (PMS), customer relationship management (CRM), and various other enterprise-level services is essential for modern hospitality. Many current hotel PMS solutions rely on outdated technology from the previous century, resulting in high setup costs, maintenance challenges, and user difficulties. It is crucial for large hotel enterprises to provide a contemporary alternative that meets today’s demands. This platform allows for hyper-personalized guest experiences through the use of unified global guest profiles that can be utilized across all properties, thanks to sophisticated and adaptive match-and-merge technology. Global hotel chains can enhance guest satisfaction by ensuring the security and accessibility of guest profiles. With more than 1,200 API endpoints, the platform’s comprehensive API infrastructure facilitates easy data access, empowering the creation of custom applications tailored to specific needs. The Shiji Enterprise Platform was specifically crafted for the requirements of global hotel operators, simplifying the process as you only need to set up your portfolio once, whether viewed from a global, regional, or brand perspective. Additionally, any updates made to the central configuration are automatically integrated across all locations, ensuring consistency and efficiency in operations. This streamlined approach not only enhances operational effectiveness but also significantly improves the overall guest experience.

What is Rigo Hotel Suite?

Rigo Hotel Suite presents a fully integrated Property Management System (PMS) tailored for the hospitality industry, offered as a Software as a Service (SAAS) solution that can be quickly deployed with low ownership expenses. There are no initial software costs required; users can conveniently access this constantly updated service through a secure cloud-based platform with a reasonable monthly fee. The web-driven system functions effortlessly in any conventional browser, negating the necessity for software installations. It empowers users to manage and engage with guests via a centralized FrontDesk Calendar View, which is available both on-site and from a central office in the city. The platform streamlines the management of guest information, enabling tracking of returning guests, preserving identification documents, and recording unique preferences for each visitor. Furthermore, it allows for the design of customized holiday packages aimed at different guest demographics, while also providing tools to monitor associated costs and profit margins. Users can adeptly manage guest charges and fees through the Bill Master, which organizes billing according to agency packages, individual guests, and supplementary services. Invoices can be easily generated from the Bill Master with just one click, and the system offers effective tracking of agency payments and statements. Additionally, it holds IRD approval for billing processes and offers functionalities to oversee purchases, inventory levels, reorder points, cost of sales, and total sales revenue, ensuring thorough financial management for hotel operations. This extensive array of features distinguishes Rigo Hotel Suite as an indispensable resource for contemporary hotel management, making it a vital asset for any establishment aiming to enhance operational efficiency and guest satisfaction.

Media

Media

Integrations Supported

For-Sight CRM
Goki
MVI

Integrations Supported

For-Sight CRM
Goki
MVI

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shiji Group

Date Founded

1995

Company Location

China

Company Website

enterpriseplatform.shijigroup.com

Company Facts

Organization Name

Rigo

Date Founded

2009

Company Location

Nepal

Company Website

rigonepal.com/hotel.html

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

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