Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Shippo Reviews & Ratings
    906 Ratings
    Company Website
  • ShipHero Reviews & Ratings
    886 Ratings
    Company Website
  • LIVE Connect Reviews & Ratings
    44 Ratings
    Company Website
  • Paccurate Reviews & Ratings
    11 Ratings
    Company Website
  • Dispatch Science Reviews & Ratings
    22 Ratings
    Company Website
  • OneTimePIM Reviews & Ratings
    87 Ratings
    Company Website
  • Logiwa IO Reviews & Ratings
    43 Ratings
    Company Website
  • Tai TMS Reviews & Ratings
    167 Ratings
    Company Website
  • Shopify Reviews & Ratings
    11,602 Ratings
    Company Website
  • AIMS360 Apparel Software Reviews & Ratings
    92 Ratings
    Company Website

What is ShipEak?

ShipEak is a powerful and versatile shipping automation platform built specifically for eCommerce companies, direct-to-consumer brands, marketplaces, and retail businesses looking to enhance their logistics operations. The platform offers a rich feature set including multi-carrier shipping support, smart order allocation, real-time shipment visibility, and comprehensive management of non-delivery reports (NDR) and cash on delivery (COD) orders. ShipEak also automates returns processing and provides customizable branded tracking pages that enhance customer engagement throughout the delivery lifecycle. Seamless integration with popular eCommerce platforms such as Shopify, WooCommerce, Magento, and warehouse management systems ensures smooth data flow and operational consistency. ShipEak helps businesses optimize their logistics workflows by reducing shipping costs, improving delivery success rates, and offering a seamless post-purchase experience. Its user-friendly dashboard and sophisticated APIs enable full automation of logistics processes, from order placement to returns handling. With built-in analytics and actionable insights, the platform allows sellers to monitor performance and continually improve operational efficiency. ShipEak empowers brands to scale their shipping operations confidently while providing customers with transparency and reliability. By automating complex logistics workflows, the platform reduces manual effort and accelerates delivery timelines. Overall, ShipEak is an essential tool for businesses striving to excel in competitive eCommerce markets.

What is ParcelWILL?

ParcelWILL, formerly ParcelPanel, is CWILL’s flagship post-purchase growth platform created for Shopify direct-to-consumer brands. It consolidates order tracking, returns and exchanges, and shipping protection into a unified system that enhances the customer journey after checkout. Instead of sending customers to external carrier pages, merchants can deliver fully branded tracking experiences that reinforce trust and increase engagement. Proactive shipping updates significantly reduce WISMO tickets, lowering customer support costs and freeing up team resources. The platform’s exchange-first returns workflows help businesses retain revenue by encouraging size swaps, store credit, and alternative product selections rather than refunds. A self-service returns portal automates approvals and communications, streamlining operations and improving customer satisfaction. Shipping protection safeguards orders from theft, loss, damage, or delays, protecting both margins and brand reputation. With integrations across 50+ Shopify apps and access to 1,400+ global carriers, ParcelWILL fits seamlessly into existing ecommerce stacks. Built for Shopify certification guarantees reliability, performance, and compliance with Shopify’s highest standards. Beyond operational efficiency, the platform turns tracking pages and return emails into marketing touchpoints that drive upsells and repeat purchases. Trusted by more than 50,000 DTC brands worldwide, ParcelWILL consistently delivers measurable gains in retention and revenue recovery. By transforming post-purchase friction into loyalty-building experiences, ParcelWILL helps ecommerce brands convert operational challenges into competitive advantages.

Media

Media

Integrations Supported

Shopify
WooCommerce
AfterShip
CJdropshipping
Convertway by Unicommerce
DSers
Dianxiaomi
EComposer
Flits
Gorgias
Judge.me
Omnisend
PageFly
Ryviu
Sendcloud
Shippo
Shipway
Shopify Flow
UPS Ready
Zendesk

Integrations Supported

Shopify
WooCommerce
AfterShip
CJdropshipping
Convertway by Unicommerce
DSers
Dianxiaomi
EComposer
Flits
Gorgias
Judge.me
Omnisend
PageFly
Ryviu
Sendcloud
Shippo
Shipway
Shopify Flow
UPS Ready
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$30
Free Trial Offered?
Free Version

Pricing Information

$11 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ShipEak

Date Founded

2022

Company Location

India

Company Website

www.shipeak.com

Company Facts

Organization Name

CWILL

Date Founded

2014

Company Location

United States

Company Website

www.cwill.com/parcelwill/

Categories and Features

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Popular Alternatives

Popular Alternatives