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What is ShipLog?

ShipLog is an innovative cloud-based solution tailored for collecting customer input and managing release communications, particularly designed for solo SaaS entrepreneurs and small teams involved in product development. It boasts a public feedback board where users can suggest improvements and vote on them, featuring various status filtering options along with moderation capabilities if desired. Development teams can maintain a public changelog utilizing Markdown, categorize their updates, and even provide an RSS feed, ensuring that users are kept informed by continuously updating the status of requests as they progress. An embeddable JavaScript widget allows users to easily submit feedback or view updates directly within their applications, while verified-user voting links feedback submissions to authenticated accounts for added credibility. Furthermore, ShipLog features a REST API alongside a remote Model Context Protocol (MCP) server that AI clients can use to search and summarize feedback, adjust item statuses, and manage changelog updates efficiently. The platform offers a free plan that supports up to 10 feedback items and 10 changelog entries, while its premium plan lifts these restrictions and removes branding for projects in need of enhanced features. By providing these comprehensive tools, ShipLog empowers teams to streamline the management of customer insights and communicate updates efficiently, enhancing overall user engagement and satisfaction. The focus on user interaction and feedback underscores the platform's commitment to continuous improvement and responsiveness to customer needs.

What is Feedback Farm?

Collecting user insights is essential for improving your SaaS application. Transparency with your audience, such as through a visible feedback board, can build trust and enhance communication. Implementing an upvote system enables you to effectively prioritize the suggestions that matter most to your users. The straightforward API facilitates the creation of your feedback widget, making it easy to gather crucial input. By recognizing individual users, you can follow up with them, ensuring that their feedback is valued and taken into account. Everything you need to launch your feedback initiative is at your disposal. Moreover, leveraging Zapier allows you to automate customized workflows, which can further streamline the feedback process and boost user engagement. Engaging with your users in this manner not only fosters loyalty but also leads to continuous improvement of your application.

Media

No images available

Media

Integrations Supported

Model Context Protocol (MCP)

Integrations Supported

WordPress
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free plan: $0, one project, up to 10 feedback items and 10 changelog entries. Captain: $9/month per project or $90/year, with unlimited feedback and changelog entries, API and MCP access, and ShipLog branding removal. Existing accounts keep their original limits.
Free Version

Pricing Information

$9 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

ShipLog

Company Location

Canada

Company Website

shiplog.ca

Company Facts

Organization Name

Feedback Farm

Company Location

Canada

Company Website

feedback.farm/

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Feedback

Not specified

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