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What is ShipScience?

Our solutions enable eCommerce companies to harness data for faster, more economical, and transparent product delivery like never before, guaranteeing significant savings. Eliminate the stress of managing shipments with UPS and FedEx; ShipScience handles all aspects and ensures tangible outcomes. You will automatically receive refunds for any packages that arrive late, as every delayed delivery qualifies for a refund from both UPS and FedEx. Often, carriers neglect to inform you about your eligibility for refunds, and the timeframe for claiming them is limited to a few weeks. We also offer tracking and identification tools that assist you in effortlessly reclaiming funds for shipments that are lost or damaged. Furthermore, our customer scorecards help identify which clients experience these issues most frequently, allowing you to address their needs effectively. With our ongoing monitoring of your data for any discrepancies, ShipScience adeptly manages billing mistakes, incorrect surcharges, and compliance challenges on your behalf. Allow our intelligent systems to reveal any inconsistencies in shipping charges, ensuring you achieve the highest level of savings and operational efficiency. By trusting us with your shipping processes, you can enhance your overall performance and focus on growing your business. Let us handle the complexities of shipping while you concentrate on what truly matters.

What is Refund Retriever?

Refund Retriever detects issues with your shipments, seeks refunds when warranted, and makes sure that the credits appear in your account, all while conserving your time and requiring no upfront costs. Additionally, we provide notifications about potential logistics hurdles through in-depth reports and analytics, as well as assistance in shipping and contract negotiations. This approach not only improves your shipping processes but also contributes to reducing your shipping expenses. Both FedEx and UPS offer guarantees for late deliveries, among other qualifying factors that can result in refunds. Our solutions integrate seamlessly into your logistics system, diligently reviewing your shipping invoices to identify any inconsistencies that may qualify you for reimbursement. With no initial fees or changes needed to your existing shipping methods, our service offers a simple pathway for your business to begin recovering funds whenever possible. Moreover, our commitment to transparency ensures that you are fully aware of every step in the refund process. Ultimately, our methodology not only protects your financial interests but also equips your organization to significantly enhance its shipping efficiency.

Media

Media

Integrations Supported

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

$1,565 per month

Pricing Information

Our fee is a percentage of successfully disputed and credited refunds.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

ShipScience

Company Location

United States

Company Website

shipscience.com

Company Facts

Organization Name

Refund Retriever

Company Location

United States

Company Website

www.refundretriever.com

Categories and Features

eCommerce

Not specified

eCommerce Packaging

Not specified

eCommerce Tools

Not specified

Parcel Audit

Not specified

Shipping

Not specified

Categories and Features

Parcel Audit

Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Exceptions Management
Package Analytics
Shipping Monitoring
Shipping Optimization

Popular Alternatives

Popular Alternatives