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What is ShipScience?

Our solutions enable eCommerce companies to harness data for faster, more economical, and transparent product delivery like never before, guaranteeing significant savings. Eliminate the stress of managing shipments with UPS and FedEx; ShipScience handles all aspects and ensures tangible outcomes. You will automatically receive refunds for any packages that arrive late, as every delayed delivery qualifies for a refund from both UPS and FedEx. Often, carriers neglect to inform you about your eligibility for refunds, and the timeframe for claiming them is limited to a few weeks. We also offer tracking and identification tools that assist you in effortlessly reclaiming funds for shipments that are lost or damaged. Furthermore, our customer scorecards help identify which clients experience these issues most frequently, allowing you to address their needs effectively. With our ongoing monitoring of your data for any discrepancies, ShipScience adeptly manages billing mistakes, incorrect surcharges, and compliance challenges on your behalf. Allow our intelligent systems to reveal any inconsistencies in shipping charges, ensuring you achieve the highest level of savings and operational efficiency. By trusting us with your shipping processes, you can enhance your overall performance and focus on growing your business. Let us handle the complexities of shipping while you concentrate on what truly matters.

What is RefundShield?

RefundShield is an automated revenue protection platform designed to help iOS and macOS developers manage App Store refund requests more efficiently. The service integrates with Apple's App Store Connect ecosystem to monitor refund events, analyze each request, and automatically submit responses using Apple's official APIs. Developers can activate the platform without installing an SDK or modifying their applications by simply configuring credentials and a webhook within App Store Connect. RefundShield evaluates multiple factors, including purchase history, subscription renewals, free trial usage, elapsed time since purchase, and reported refund reasons to determine how each request should be handled. Configurable protection strategies allow each application to use conservative, moderate, or aggressive response policies that align with different business objectives. The platform supports unlimited apps under a single account while maintaining separate credentials, configurations, analytics, and refund strategies for each project. A real-time dashboard provides visibility into protected revenue, refund requests, declined refunds, approved refunds, historical trends, and detailed transaction activity. Security is reinforced through cryptographic verification of Apple notifications using Apple's certificate chain to validate incoming requests before processing. Email reporting and detailed analytics help developers understand refund patterns and measure the effectiveness of their protection strategy over time. By automating refund management, RefundShield reduces manual administrative work while helping developers minimize revenue losses caused by friendly fraud and questionable refund requests. The platform provides a streamlined, compliant solution for developers who want to protect App Store revenue without adding complexity to their application development process.

Media

Media

No images available

Integrations Supported

App Store

Integrations Supported

App Store

API Availability

Has API

API Availability

Has API

Pricing Information

$1,565 per month
Free Trial Offered?
Free Version

Pricing Information

$69.99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ShipScience

Company Location

United States

Company Website

shipscience.com

Company Facts

Organization Name

RefundShield

Date Founded

2022

Company Website

refundshield.io

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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Popular Alternatives

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