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What is ShipWise?

ShipWise is a powerful and flexible shipping management platform designed to elevate warehouse and fulfillment operations for businesses ranging from startups to large enterprises and 3PLs. It acts as a centralized hub, unifying order management across multiple sales channels and eliminating manual processes through customizable business rule configurations. The platform offers real-time rate shopping across a vast network of over 100 carrier integrations, helping companies reduce shipping costs while ensuring reliable delivery. ShipWise supports cartonization, tracking, and bulk printing of shipping labels, streamlining the entire fulfillment workflow for faster processing. Its versatile deployment options include a web app for browser-based management, robust APIs for seamless integration, and on-premises software tailored for warehouse workstations. Customers consistently praise ShipWise for its ability to handle complex order data and edge cases with ease, supported by responsive and knowledgeable customer service teams. The platform is trusted by thousands of businesses that have collectively shipped over 100 million packages and managed more than a billion dollars in shipping spend. With advanced intelligence tools, ShipWise provides detailed reporting and parcel auditing, giving businesses visibility and control over their shipping operations. Continuous feature updates and customizations ensure the platform adapts to evolving industry demands. ShipWise empowers fulfillment teams to increase efficiency, reduce costs, and deliver exceptional customer satisfaction every step of the way.

What is CIO Direct?

CIO Direct operates as an all-encompassing web-based order management system (OMS) and warehouse management system (WMS) focused on optimizing efficiency. This software as a service (SaaS) platform removes the necessity for expensive installations and continuous updates. Tailored specifically for third-party fulfillment centers and multi-channel retailers, it features a flexible interface that seamlessly integrates orders from multiple sources while complementing existing shipping software. For those interested in a thorough understanding of the platform, we encourage you to check out our comprehensive product overview. FulEx has leveraged CIO Direct for over six years, experiencing significant growth from a 7,000 square foot warehouse to an extensive network of four warehouses totaling 150,000 square feet. The complexities of managing an eCommerce warehouse business with several locations require a sophisticated web-based system that excels in inventory and order management. CIO Direct equips FulEx with a distinct advantage in the competitive landscape, significantly altering our operational dynamics. Our partnership with CIO has proven to be extremely beneficial, and we look forward to further enhancing our collaboration in the future. This relationship not only improves our operational effectiveness but also plays a crucial role in fortifying our overall business strategy, paving the way for future innovations and growth.

Media

Media

Integrations Supported

ApparelMagic
ChannelAdvisor
FedEx Ship Manager
FirstMile
FlavorCloud
NetSuite
OrderEase
Shopify
UPS Ready

Integrations Supported

ApparelMagic
QuickBooks Commerce

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

ShipWise

Date Founded

2004

Company Location

United States

Company Website

www.shipwise.com

Company Facts

Organization Name

CIO Technologies

Date Founded

1987

Company Location

United States

Company Website

www.ciotech.com

Categories and Features

Inventory Management

Not specified

Logistics

Not specified

Order Fulfillment

Not specified

Order Management

Not specified

Shipment Tracking

Not specified

Shipping

Air Shipping
Bills of Lading
Ground Shipping
Import / Export
Parcel Shipping

Warehouse Management

Not specified

Categories and Features

Order Management

Back Order Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Warehouse Management

3PL Management
Barcoding / RFID
Order Management

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