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What is ShopKey Shop Management?

The ShopKey Shop Management System offers an extensive, all-encompassing view of automotive repair operations, which enhances communication, boosts vehicle throughput, and increases profitability. Equipped with swift and accurate estimating tools, it features an interactive display to track work in progress and offers over 180 integrated reports to identify profitable areas and those needing improvement. Moreover, electronic parts catalogs simplify the sourcing and ordering of parts, and tire catalogs automatically include disposal fees, making the process seamless. Regular automatic software updates guarantee that users have access to the latest features and up-to-date information on vehicles. By integrating with ShopKey Pro, the system provides access to OEM repair information and expert-driven solutions from SureTrack, which significantly speeds up diagnostics and repairs. Additionally, built-in data recovery and protection features ensure that shop data is backed up every night to secure servers, giving users confidence in the safety of their information. This comprehensive system not only streamlines operations but also enhances customer satisfaction, ultimately empowering auto repair businesses to thrive in a highly competitive marketplace. Consequently, by leveraging advanced technology and detailed insights, shops can achieve greater operational success and improved financial outcomes.

What is HITS?

HITS is a sophisticated cloud-based software platform designed specifically for the automotive and tire sectors, developed by Andreoli & Associates. It is specifically crafted to meet the needs of independent tire and auto service professionals, providing features such as appointment scheduling, inventory control, accounting management, and labor oversight. This all-encompassing solution is divided into three main modules: HITS BPOS, which functions as the point of sale system for tire and auto services; HITS TireLink, an optional enhancement for tire wholesale e-commerce; and HITS ServiceCAT, an extra package aimed at producing quotes for parts and labor. By integrating these modules, businesses can significantly enhance their operational efficiency and improve customer service. Ultimately, HITS empowers users to manage their operations with greater ease and effectiveness.

Media

Media

Integrations Supported

QuickBooks Online
Service-Intel
Steer

Integrations Supported

QuickBooks Online
Service-Intel
Steer

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Snap-on

Date Founded

1920

Company Location

United States

Company Website

www.snapon.com/EN/US/Diagnostics/ShopKey/ShopKey-Shop-Management-System

Company Facts

Organization Name

Andreoli & Associates

Date Founded

1985

Company Location

United States

Company Website

www.hitstiresoftware.com

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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