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What is ShopLite?

ShopLite enables local repair shops to flourish in today's mobile environment. Its innovative and intuitive business management system allows shop owners to function from nearly any location and at any hour. Users can effortlessly connect with nearby parts suppliers, perform vehicle diagnostics, execute repairs, and provide exceptional customer service. By simply entering a VIN, repair estimates can be generated in just half a minute, utilizing extensive labor and parts reference materials from manufacturers across America, Japan, and Europe to deliver instant quotes. The platform includes a powerful search feature that helps users locate parts with live availability and pricing from selected local suppliers. Orders can be accurately placed by scanning VINs, using under-hood diagrams, and choosing between original and aftermarket parts. Payment methods available include Bill Me Later or Pay-now, with secure transactions backed by PCI-compliant Visa and MasterCard options. Furthermore, technicians gain the advantage of mobile access to built-in diagnostics and maintenance protocols via their smart devices, promoting efficiency and precision in all tasks. In essence, ShopLite transforms the operational landscape for repair shops, simplifying business management while significantly improving service quality and customer satisfaction. This comprehensive solution not only streamlines processes but also empowers shops to adapt to the evolving demands of the automotive repair industry.

What is Help me Fix?

Help me Fix provides a comprehensive diagnostic and triage solution for repair needs, utilizing advanced AI and video technology. Its main objective is to improve service quality, reduce costs, and simplify maintenance management, making it an ideal option for various sectors looking to enhance their repair workflows and increase operational efficiency. The platform includes Aidenn, an AI-powered repair assistant, as well as Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This groundbreaking service enables residents to handle simple repairs independently with the aid of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting features. Furthermore, it allows contact center representatives and on-site technicians to provide assistance to residents through video calls, helping to resolve issues remotely and significantly enhance first-time fix rates. By merging technology with practical support, Help me Fix fosters a more efficient repair process for all parties involved, ultimately transforming the traditional approach to maintenance and repair services. This innovative strategy not only benefits residents but also contributes to the overall improvement of service delivery across multiple industries.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

£100 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SHIFTMobility

Date Founded

2009

Company Location

United States

Company Website

shiftmobility.com

Company Facts

Organization Name

Help me Fix

Date Founded

2019

Company Website

helpmefix.io

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Work Order Management

Categories and Features

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