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What is Shoper?

Shoper is recognized as the leading SaaS ecommerce platform in Poland, offering a comprehensive suite of tools aimed at the development, management, and expansion of online retail businesses. Central to Shoper's service is the Shoper Storefront feature, which allows users to build fully customized and responsive e-commerce sites through over 90 intuitive drag-and-drop modules, eliminating the need for any coding skills. This no-code approach greatly improves the user experience, optimizes website performance, and enhances search engine visibility. Additionally, Shoper integrates AI-powered solutions such as OpisyAI, created in collaboration with Apilo, enabling merchants to easily generate unique, SEO-friendly product descriptions. Another impressive aspect is Shoper Live, which allows merchants to host live sales events across their online shops and various social media channels, fostering better customer engagement and improving conversion rates. Shoper also partners with GetResponse to provide advanced marketing automation tools, such as recovering abandoned carts and crafting tailored email campaigns, which assist merchants in refining their marketing efforts and boosting sales. This extensive range of features positions Shoper as a vital ally in simplifying the ecommerce landscape, while providing businesses with essential resources to excel in a competitive environment. Ultimately, Shoper not only facilitates the ecommerce journey but also empowers entrepreneurs to reach their full potential in the digital marketplace.

What is AskSpot?

AskSpot is a cloud-based AI platform specifically crafted for online retailers to improve their sales and customer support capabilities. Its chat agent engages with product databases to deliver information on items, shipping, returns, and provides comparisons and recommendations, aiding customers in completing their purchases. Furthermore, a specialized inbox agent integrates effortlessly with help desks and marketplace messaging systems to organize inquiries, retrieve pertinent store details, create responses, and escalate matters to the appropriate staff when required. The platform also incorporates a collaborative knowledge base, management tools, and analytics, enabling its agents to converse in over 200 languages. With established integrations across numerous e-commerce platforms such as Shopify, WooCommerce, Magento, PrestaShop, IdoSell, Shoper, AtomStore, RedCart, BaseLinker, Freshdesk, Thulium, Zendesk, Allegro, and Amazon, it also allows for custom API integrations with additional systems. Ultimately, AskSpot is designed to empower e-commerce businesses by simplifying product discovery and enhancing customer support across multiple channels, including storefronts, help desks, and marketplaces, thus ensuring a more seamless shopping experience. This cutting-edge technology not only enhances operational efficiency but also plays a crucial role in nurturing stronger relationships with customers, which is vital for long-term business success. As a result, retailers utilizing AskSpot can better meet the evolving needs of their clientele.

Media

Media

No images available

Integrations Supported

Allegro
Amazon Ads
Facebook Ads
Google Ads
Instagram
Linker
Meta Ads
Meta Ads Manager
TikTok Ads
eBay

Integrations Supported

Allegro
BigCommerce
Freshdesk
IdoSell
Klaviyo
Magento
Shoper
Shopify
WooCommerce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$290/month
The AI Chat Agent is €250/month for up to 1,250 conversations; additional conversations cost €0.18 each and additional domains or instances cost €49/month. The AI Inbox Agent is €120/month plus €0.18 per ticket resolved without a human and €0.05 per processed ticket. Monthly billing; no setup fee or per-seat charge; prices exclude VAT. A 7-day free trial is available.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Shoper

Date Founded

2005

Company Location

Poland

Company Website

www.shoper.pl/

Company Facts

Organization Name

AskSpot

Date Founded

2022

Company Location

Poland

Company Website

askspot.io

Categories and Features

eCommerce

Not specified

Categories and Features

AI Customer Service

Not specified

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