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What is Shopgate?
By implementing a contactless solution, businesses can effectively offer options for purchasing online with curbside or in-store pickup. This approach not only drives traffic and boosts revenue but also enhances the overall customer experience through the use of a mobile shopping app, clienteling, and seamless omnichannel fulfillment. These functionalities can be seamlessly integrated into your existing eCommerce system. With the desired level of personalization, you can connect with customers wherever they may be. Capture their attention through targeted push notifications tailored to their interests, and increase foot traffic by utilizing the advantages of geofencing technology. Customers now expect conveniences such as one-touch payments, QR code and barcode scanning, and the ability to place orders via the app for in-store pickup. Additionally, associates can access comprehensive consumer profiles and previous shopping behaviors to create a more personalized brand interaction. They can also utilize real-time inventory data to facilitate mixed cart transactions, providing opportunities to upsell or cross-sell an array of products, further enhancing the shopping experience. This level of integration not only meets consumer demand but also fosters loyalty through a personalized touch.
What is Capillary Smart Store+?
Modern consumers expect engaging, customized, and smooth experiences while shopping in retail environments. With Capillary Smart Store+, you can improve the in-store experience and increase conversion rates by utilizing crucial insights regarding visitor demographics, customer behavior within the retail space, and employee performance. Access advanced foot traffic analytics to evaluate your store's conversion rates and overall effectiveness. Identify peak hours for conversions to enable better planning. Examine traffic and conversion statistics categorized by time, various locations, and regions for a thorough understanding of your operations. Use these analytics to set staff goals, optimize break schedules, and coordinate maintenance tasks in line with hourly traffic and sales patterns. Connect your marketing efforts to foot traffic and conversion results to enhance and fine-tune campaigns across various regions and locations. Furthermore, refine your merchandising tactics by obtaining deeper insights about the age and gender of your store visitors through sophisticated AI-driven customer analytics, leading to a more tailored shopping journey. This comprehensive strategy not only boosts customer satisfaction but also significantly propels business growth, creating a win-win situation for both retailers and shoppers. Ultimately, the integration of these insights can transform how businesses approach customer engagement and operational efficiency.
Integrations Supported
Affirm
AmeriCommerce
BigCommerce
Chase Merchant Services
DemoUp Cliplister
Econda
Facebook
Google Analytics
ICE BEE
Mauve
Integrations Supported
Affirm
AmeriCommerce
BigCommerce
Chase Merchant Services
DemoUp Cliplister
Econda
Facebook
Google Analytics
ICE BEE
Mauve
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Shopgate
Date Founded
2009
Company Location
United States
Company Website
shopgate.com
Company Facts
Organization Name
Capillary
Company Location
India
Company Website
www.capillarytech.com/products/smart-store-plus/
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Categories and Features
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization