Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • NMI Payments Reviews & Ratings
    114 Ratings
    Company Website
  • Bravo POS for Gun Stores Reviews & Ratings
    76 Ratings
    Company Website
  • MikMak Reviews & Ratings
    85 Ratings
    Company Website
  • 4ALLPORTAL Reviews & Ratings
    78 Ratings
    Company Website
  • Descartes Sellercloud Reviews & Ratings
    105 Ratings
    Company Website
  • VoucherCart Reviews & Ratings
    67 Ratings
    Company Website
  • Quant Reviews & Ratings
    86 Ratings
    Company Website
  • OneTimePIM Reviews & Ratings
    89 Ratings
    Company Website
  • Extole Reviews & Ratings
    71 Ratings
    Company Website
  • Maropost Marketing Cloud Reviews & Ratings
    152 Ratings
    Company Website

What is Shopgate?

By implementing a contactless solution, businesses can effectively offer options for purchasing online with curbside or in-store pickup. This approach not only drives traffic and boosts revenue but also enhances the overall customer experience through the use of a mobile shopping app, clienteling, and seamless omnichannel fulfillment. These functionalities can be seamlessly integrated into your existing eCommerce system. With the desired level of personalization, you can connect with customers wherever they may be. Capture their attention through targeted push notifications tailored to their interests, and increase foot traffic by utilizing the advantages of geofencing technology. Customers now expect conveniences such as one-touch payments, QR code and barcode scanning, and the ability to place orders via the app for in-store pickup. Additionally, associates can access comprehensive consumer profiles and previous shopping behaviors to create a more personalized brand interaction. They can also utilize real-time inventory data to facilitate mixed cart transactions, providing opportunities to upsell or cross-sell an array of products, further enhancing the shopping experience. This level of integration not only meets consumer demand but also fosters loyalty through a personalized touch.

What is IBM Sterling Store Engagement?

To efficiently oversee your inventory along with customer and order details, a real-time dashboard that is easy to use and accessible from both sales counters and mobile devices is essential. Tools designed for this purpose not only assist in making recommendations for cross-selling and upselling but also optimize inventory management processes and task coordination, while providing flexible fulfillment options such as curbside pickup, in-store retrieval, and delivery from the store, in addition to managing returns across multiple channels. The IBM Sterling Store Engagement platform equips your staff with the means to offer seamless omnichannel services that encompass fulfillment, inventory management, task oversight, and customer assistance. By enhancing the shopping experience through personalized recommendations, you can stimulate customers to make extra purchases. Moreover, acquiring accurate data on inventory locations and streamlining the picking, packing, and shipping or collection processes is crucial. You also have the ability to monitor and manage employee tasks effectively, allowing for a smooth in-store purchasing and checkout experience that reduces customer wait times. This all-encompassing strategy not only improves operational effectiveness but also leads to a marked increase in customer satisfaction, creating a win-win situation for both the business and its clientele. Ultimately, investing in these systems can transform the retail experience into one that is both efficient and enjoyable for customers.

Media

Media

Integrations Supported

AmeriCommerce
Authorize.Net
Braintree
Cybersource
DemoUp Cliplister
Google Ads
Google Analytics
ICE BEE
Magento
OpenCart
PlentyONE
PrestaShop
Saferpay
Shopify
Stripe
TrueLoyal
Trusted Shops
Volusion
X (Twitter)
Zen Cart

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shopgate

Date Founded

2009

Company Location

United States

Company Website

shopgate.com

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/store-engagement

Categories and Features

Customer Loyalty

Not specified

eCommerce

Mobile Access

Multi-Channel eCommerce

Mobile Commerce

Upsell & Cross-Sell

Not specified

Categories and Features

Popular Alternatives

Popular Alternatives