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What is Shopgate?

By implementing a contactless solution, businesses can effectively offer options for purchasing online with curbside or in-store pickup. This approach not only drives traffic and boosts revenue but also enhances the overall customer experience through the use of a mobile shopping app, clienteling, and seamless omnichannel fulfillment. These functionalities can be seamlessly integrated into your existing eCommerce system. With the desired level of personalization, you can connect with customers wherever they may be. Capture their attention through targeted push notifications tailored to their interests, and increase foot traffic by utilizing the advantages of geofencing technology. Customers now expect conveniences such as one-touch payments, QR code and barcode scanning, and the ability to place orders via the app for in-store pickup. Additionally, associates can access comprehensive consumer profiles and previous shopping behaviors to create a more personalized brand interaction. They can also utilize real-time inventory data to facilitate mixed cart transactions, providing opportunities to upsell or cross-sell an array of products, further enhancing the shopping experience. This level of integration not only meets consumer demand but also fosters loyalty through a personalized touch.

What is Salesfloor?

Our mobile clienteling solution empowers retail associates to connect with customers in-store, smoothly transition to online sales, and earn extra commissions. This creates a customized shopping journey for customers, while retailers see benefits like enhanced online conversion rates, increased average order values, and lower return rates. Salesfloor distinguishes itself as a celebrated platform that merges clienteling, virtual selling, and mobile point-of-sale functionalities. Retail associates utilize Salesfloor to deliver tailored and convenient customer interactions through multiple channels such as live chat, video calls, emails, and SMS. Customers can easily contact a nearby store associate in real-time through these options or by requesting appointments for virtual or in-person meetings. Associates are capable of facilitating sales across various platforms, ensuring that all transactions are accurately attributed to the appropriate associate or store. By enabling associates to provide personalized service across every channel, retailers can foster deeper, more significant relationships with customers, ultimately enhancing loyalty and satisfaction. This forward-thinking strategy not only drives sales but also significantly enriches the overall shopping experience for each customer. The result is a win-win for both retailers and consumers, reinforcing the importance of integrating technology into retail practices.

Media

Media

Integrations Supported

Shopify
BigCommerce
Chase Merchant Services
Cybersource
Econda
Facebook
ICE BEE
Magento
OpenCart
PlentyONE
PrestaShop
Saferpay
ShipCalm
Volusion

Integrations Supported

Shopify
Oracle Cloud Infrastructure
Radial
SAP Customer Data Cloud
SendGrid
Workspace ONE
Zebra SmartCount

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shopgate

Date Founded

2009

Company Location

United States

Company Website

shopgate.com

Company Facts

Organization Name

Salesfloor

Date Founded

2013

Company Location

United States

Company Website

salesfloor.net

Categories and Features

Customer Loyalty

Not specified

eCommerce

Mobile Access

Multi-Channel eCommerce

Mobile Commerce

Upsell & Cross-Sell

Not specified

Categories and Features

Clienteling

Not specified

Customer Experience

Dashboard
Multi-Channel Collection

Multi-Channel eCommerce

Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management

Retail Management

CRM
Commission Management
Email Marketing
Loyalty Program
Multi-Location
Order Management
Reporting/Analytics

Sales Enablement

Contact Management
Content Management
Lead Management
Meeting Management

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