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What is Shopify Inbox?

Convert casual browsers into loyal customers by leveraging the power of chat. With Shopify Inbox, you can effortlessly oversee customer communications, implement automated messaging, and derive insightful data to focus on discussions that enhance conversions. Start exploring Shopify Inbox for free and customize your online store chat with saved responses and various features right from your admin panel. Engage customers seamlessly and manage conversations via both the mobile app and web interface, allowing for flexibility in communication. Utilize the metrics provided in your admin dashboard to assess chat effectiveness, empowering you to plan for sustainable growth with confidence. While chatting with customers, gain insights into their shopping cart contents, allowing for more tailored interactions. Use chat to distribute personalized discount codes, aiding in the transformation of single-time visitors into loyal repeat customers. Automatically identify and prioritize conversations that show a strong potential for sales to enhance your focus. Additionally, create a thorough FAQ section to ensure customers can easily find answers about your return policy, shipping methods, and more, making them feel informed and appreciated. It's essential to maintain consistency in your brand's messaging, so utilize saved response shortcuts to assist customers promptly and elevate their overall shopping experience. By adopting these strategies, you can significantly enhance customer satisfaction and stimulate growth in sales, ultimately leading to a thriving online business. This approach not only fosters trust but also nurtures a community of loyal patrons who feel valued and connected to your brand.

What is RumbleTalk?

Seamlessly engage and communicate with your audience using advanced chat functionalities like polls, scheduled messages, video calls, and Q&A sessions. This platform, tailored specifically for its members, guarantees that only authorized individuals can participate in and access group chat discussions, making it especially beneficial for private conversations. Founded in December 2012, RumbleTalk emerged with the goal of revolutionizing chat rooms in the modern era after facing challenges in finding a mobile-friendly solution. As communities around the globe increasingly recognize the advantages of group chats, the company continues to thrive and grow. RumbleTalk's team consists of remote employees from diverse locations, including the United States, Tel Aviv, Russia, and India, which enhances its international presence. Furthermore, a designated administrator can oversee public group chats, managing the conversation flow and utilizing the Moderated Chat feature to vet messages prior to publication, which significantly elevates the quality of interactions. This structured approach fosters a more organized and productive chatting environment for all participants involved, ensuring that discussions remain focused and relevant. The platform's commitment to maintaining a safe and engaging space for conversation is paramount in today's digital communication landscape.

Media

Media

Integrations Supported

Apple Business Chat
Facebook Messenger
Freshchat
Instagram
Shopify
Shopney

Integrations Supported

Apple Business Chat
Facebook Messenger
Freshchat
Instagram
Shopify
Shopney

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$14.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shopify

Date Founded

2006

Company Location

Canada

Company Website

www.shopify.com/inbox

Company Facts

Organization Name

RumbleTalk

Date Founded

2012

Company Location

Israel

Company Website

www.rumbletalk.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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