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What is Shopify POS?

Uncover a point-of-sale system that genuinely caters to your business requirements. Seamlessly connect both your online and offline sales today for a unified approach. You’ll gain access to a set of comprehensive tools specifically designed to oversee your operations, engage with customers effectively, and boost sales across multiple platforms, all within one easy-to-navigate interface. You can create purchase orders and modify inventory levels based on projected demand and sales metrics. Stay ahead of market fluctuations by leveraging integrated analytics that deliver insights from both your physical stores and online sales channels. Empower your staff by assigning tasks with confidence and motivating them to embrace new challenges. Utilize email carts to remind customers about their preferred in-store products. Encourage online shoppers to visit your physical location and improve their experience by suggesting additional items during their pickup. Make sure you never miss out on a sale, even when your in-store inventory is running low. Reduce long wait times with the capability for instant transaction processing. With the Shopify POS app and mobile card readers, you can promptly assist customers and conduct transactions anywhere in the store. Quickly access your most frequently used applications, discounts, and products, while enhancing the checkout procedure with a dynamic grid feature that adapts to actions taken in the shopping cart. This efficient system not only simplifies operations but also significantly boosts customer satisfaction and loyalty, making it an essential tool for any forward-thinking business. Plus, by streamlining your processes, you’ll be better equipped to focus on growth and innovation.

What is IBM Sterling Store Engagement?

To efficiently oversee your inventory along with customer and order details, a real-time dashboard that is easy to use and accessible from both sales counters and mobile devices is essential. Tools designed for this purpose not only assist in making recommendations for cross-selling and upselling but also optimize inventory management processes and task coordination, while providing flexible fulfillment options such as curbside pickup, in-store retrieval, and delivery from the store, in addition to managing returns across multiple channels. The IBM Sterling Store Engagement platform equips your staff with the means to offer seamless omnichannel services that encompass fulfillment, inventory management, task oversight, and customer assistance. By enhancing the shopping experience through personalized recommendations, you can stimulate customers to make extra purchases. Moreover, acquiring accurate data on inventory locations and streamlining the picking, packing, and shipping or collection processes is crucial. You also have the ability to monitor and manage employee tasks effectively, allowing for a smooth in-store purchasing and checkout experience that reduces customer wait times. This all-encompassing strategy not only improves operational effectiveness but also leads to a marked increase in customer satisfaction, creating a win-win situation for both the business and its clientele. Ultimately, investing in these systems can transform the retail experience into one that is both efficient and enjoyable for customers.

Media

Media

Integrations Supported

APIWORX
Acumatica Cloud ERP
ApparelMagic
Bubblehouse
Canopy
Celigo
Dataddo
Fomo
Gift Up!
MESA
Ordoro
PIRO Fusion
PartnerStack
PayPal
ReturnPro
Shopify
Shopify Payments
Veeqo
Yellow Dog Inventory
Zapier

Integrations Supported

APIWORX
Acumatica Cloud ERP
ApparelMagic
Bubblehouse
Canopy
Celigo
Dataddo
Fomo
Gift Up!
MESA
Ordoro
PIRO Fusion
PartnerStack
PayPal
ReturnPro
Shopify
Shopify Payments
Veeqo
Yellow Dog Inventory
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shopify

Date Founded

2006

Company Location

Canada

Company Website

www.shopify.com

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/store-engagement

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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