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What is Shopmonkey?

Hear firsthand accounts from actual shop owners regarding their experiences with top-notch repair shop management software. This innovative management tool facilitates direct communication with your customers, enabling you to send updates and estimates effectively. You can also respond to inquiries and provide appointment reminders and confirmations, enhancing customer convenience. Shopmonkey is designed to assist in managing any kind of shop, regardless of its nature. Its system is specifically tailored to suit various industries, eliminating the need to start from scratch. With Shopmonkey, the transition is seamless as it allows for the transfer of your existing customer data, invoices, and other essential information. Furthermore, you have the flexibility to customize workflows according to your specific requirements, whether it’s adding notes, modifying milestones, or tagging VIP clients and pick-up times, ensuring that everyone stays informed and organized. This comprehensive approach not only optimizes efficiency but also improves customer satisfaction significantly.

What is EMDECS?

EMDECS is an all-encompassing cloud-based software solution tailored for the effective management of heavy-duty vehicle maintenance and repair operations. By leveraging cutting-edge web technologies and an efficient design philosophy, EMDECS facilitates a smooth user experience during both setup and training processes. This platform includes vital features such as preventive maintenance scheduling and is adept at supporting businesses with multiple locations while also managing counter sales, tire inventory, and procurement tasks. Additionally, EMDECS seamlessly integrates with various third-party applications like QuickBooks, further enhancing its overall functionality and user satisfaction. Its intuitive interface, paired with strong integration capabilities, renders it an indispensable tool for optimizing fleet maintenance practices. With EMDECS, users can easily navigate and manage complex maintenance tasks, ensuring their operations run smoothly and efficiently.

Media

Media

Integrations Supported

QuickBooks Online
Edge
Epicor Integrated Service Estimator
PartsTech
QuickBooks Online Advanced

Integrations Supported

QuickBooks Online

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$125.00/month/user
Offers monthly subscription and lease options
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shopmonkey

Date Founded

2016

Company Location

United States

Company Website

www.shopmonkey.io

Company Facts

Organization Name

BrightOrder

Date Founded

1996

Company Location

Canada

Company Website

brightorder.com

Categories and Features

Auto Detailing

Not specified

Auto Repair

Billing & Invoicing
CRM
Inventory Management
Labor Rates
Maintenance Scheduling
VIN Lookup
Work Order Management

Heavy-Duty Repair

Not specified

Categories and Features

Auto Repair

Not specified

CMMS

Not specified

Fleet Maintenance

Cost Tracking
Fuel Tracking
Maintenance History
Maintenance Scheduling
Parts Inventory Management
Repair Tracking
Tire Management
Vehicle Information
Warranty Tracking
Work Order Management

Heavy-Duty Repair

Not specified

Inventory Management

Not specified

Maintenance Management

Asset Tracking
Billing & Invoicing
Inventory Control
Inventory Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Telematics

Not specified

Trucking

Billing & Invoicing
Customer Database
Dispatch Management
Fuel Management
Maintenance Management
Mileage Tracking
Quotes/Estimates
Scheduling
Vehicle Management
Vehicle Tracking

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