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What is Shopmonkey?

Hear firsthand accounts from actual shop owners regarding their experiences with top-notch repair shop management software. This innovative management tool facilitates direct communication with your customers, enabling you to send updates and estimates effectively. You can also respond to inquiries and provide appointment reminders and confirmations, enhancing customer convenience. Shopmonkey is designed to assist in managing any kind of shop, regardless of its nature. Its system is specifically tailored to suit various industries, eliminating the need to start from scratch. With Shopmonkey, the transition is seamless as it allows for the transfer of your existing customer data, invoices, and other essential information. Furthermore, you have the flexibility to customize workflows according to your specific requirements, whether it’s adding notes, modifying milestones, or tagging VIP clients and pick-up times, ensuring that everyone stays informed and organized. This comprehensive approach not only optimizes efficiency but also improves customer satisfaction significantly.

What is OrbisX?

The AI scheduling assistant meticulously examines your calendar each day to pinpoint available time slots that could accommodate more appointments, then proactively contacts your clients to finalize those bookings. Our all-encompassing online platform consolidates every facet of your business management in a single, easy-to-use interface. Boost your productivity with tailored job templates, powerful inventory control, technician time-tracking capabilities, seamless QuickBooks Online integration, and much more. Utilize built-in communication tools for effortless interaction with clients via text messages and emails. You have the ability to automate appointment confirmations and reminders, send invoices and inspection documents, process payments, and handle inquiries with ease. Furthermore, real-time dashboards and analytical tools offer crucial insights into your business's overall performance. Keep track of vital metrics such as profitability, technician efficiency, customer aging, fleet utilization, and other essential factors to make strategic decisions that foster your business growth. This integrated strategy not only helps you remain organized and connected but also enhances customer satisfaction and drives operational success. By embracing these innovative tools, you can ensure that your business adapts to changing demands while maintaining high levels of service.

Media

Media

Integrations Supported

QuickBooks Online
Axis LMS
CARFAX
Edge
Epicor Integrated Service Estimator
Facebook
Google
Mailchimp
PartsTech
QuickBooks Online Advanced
Slack
Squarespace
Stripe
Xero
Zapier
tawk.to

Integrations Supported

QuickBooks Online
Axis LMS
CARFAX
Edge
Epicor Integrated Service Estimator
Facebook
Google
Mailchimp
PartsTech
QuickBooks Online Advanced
Slack
Squarespace
Stripe
Xero
Zapier
tawk.to

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shopmonkey

Date Founded

2016

Company Location

United States

Company Website

www.shopmonkey.io

Company Facts

Organization Name

OrbisX

Company Location

Canada

Company Website

orbisx.com

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

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