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What is Shopmonkey?

Hear firsthand accounts from actual shop owners regarding their experiences with top-notch repair shop management software. This innovative management tool facilitates direct communication with your customers, enabling you to send updates and estimates effectively. You can also respond to inquiries and provide appointment reminders and confirmations, enhancing customer convenience. Shopmonkey is designed to assist in managing any kind of shop, regardless of its nature. Its system is specifically tailored to suit various industries, eliminating the need to start from scratch. With Shopmonkey, the transition is seamless as it allows for the transfer of your existing customer data, invoices, and other essential information. Furthermore, you have the flexibility to customize workflows according to your specific requirements, whether it’s adding notes, modifying milestones, or tagging VIP clients and pick-up times, ensuring that everyone stays informed and organized. This comprehensive approach not only optimizes efficiency but also improves customer satisfaction significantly.

What is ShopView?

ShopView is shop management software built specifically for diesel repair, heavy equipment service, and fleet maintenance operations. It provides everything a commercial repair shop needs to manage jobs, track technician time, monitor parts, and handle customer billing in one place—without the distractions or limitations of generic auto shop tools. With ShopView, service writers can create work orders in minutes, assign tasks to available technicians, and track job progress in real time. Technicians can view jobs, log their time, and complete checklists directly from their phones or tablets, whether they’re in the shop or in the field. The system tracks parts usage automatically and helps you maintain stock levels by triggering reorders as needed. Invoicing is simple—convert completed work orders into invoices, send them digitally, and collect payments through the integrated online portal. ShopView also integrates with QuickBooks and Interstate Billing Service, making accounting seamless. Customers can view service history, approve new jobs, and pay invoices online, reducing admin tasks and speeding up turnaround. ShopView’s real-time dashboards and reporting tools give shop owners a clear view of revenue, technician efficiency, job timelines, and parts costs. Whether you’re running a single shop or multiple locations, ShopView helps you reduce downtime, increase billable hours, and grow revenue. Built by former diesel shop owners who understand the daily challenges of the industry, ShopView is a reliable, easy-to-use system tailored for shops that need modern tools without unnecessary complexity.

Media

Media

Integrations Supported

Edge
Epicor Integrated Service Estimator
PartsTech
QuickBooks Online
QuickBooks Online Advanced

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Shopmonkey

Date Founded

2016

Company Location

United States

Company Website

www.shopmonkey.io

Company Facts

Organization Name

ShopView

Company Website

shopview.com

Categories and Features

Auto Detailing

Not specified

Auto Repair

Billing & Invoicing
CRM
Inventory Management
Labor Rates
Maintenance Scheduling
VIN Lookup
Work Order Management

Heavy-Duty Repair

Not specified

Categories and Features

CMMS

Not specified

Fleet Maintenance

Not specified

Heavy-Duty Repair

Not specified

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