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What is Shopwave?

Shopwave functions as a tailored operating system aimed at mid-market retail and restaurant establishments, featuring integrated payment solutions. The platform includes 15 diverse vertical applications and services, which encompass POS systems, kiosks, kitchen display systems, endless aisle functionality, payment processing, data lakes, ETL processes, orchestration tools, app integrations, business intelligence, and automation for kitchens and retail environments alike. It enables brands with annual revenues exceeding $/£/€30 million to enhance their operations, integrate various services, and achieve global expansion. Shopwave effectively manages third-party app integrations alongside a robust data stack, accomplishing these tasks more efficiently and cost-effectively than traditional methods. This solution simplifies the complexity of managing extensive global, omni-channel operations that include franchises, concessions, multi-format food and retail, dark kitchens, manufacturing, and supermarket settings. Users gain the advantage of a consolidated account that supports all brands, regions, currencies, variables, pricing structures, and tax systems. Shopwave collaborates with leading companies like Adyen, PayPal, Stripe, Dojo, Square, and Verifone, as well as a multitude of others, guaranteeing compatibility with major global payment, software, and hardware vendors. With over 4,000 respected retail and restaurant brands relying on its services across 32 countries, Shopwave is recognized as a dependable solution in its industry. Its innovative methodologies position it as an essential asset for businesses aiming to succeed in the fast-changing retail environment, making it a key player in the industry's future.

What is Jefe?

Jefe serves as a groundbreaking solution for restaurants, streamlining the direct ordering process through the seamless integration of WhatsApp messaging, a unique online storefront, and effective order management within a single platform. Its AI-powered assistant is capable of handling questions regarding the menu and delivery options, recommending popular dishes, sharing the restaurant's online link, and guiding customers in placing their orders, all while keeping order details well-organized for kitchen and delivery teams. This platform allows restaurants to keep their menu information current, manage direct orders effectively, and utilize WhatsApp marketing strategies to build customer loyalty and encourage repeat business. Additionally, Jefe provides essential insights into customer behaviors and franchise performance, ensuring smooth integration with payment systems, restaurant management tools, and logistics services, while offering customization options that cater to different markets. Focused on Spanish-speaking Latin American restaurants, Jefe empowers these establishments to efficiently operate a direct ordering channel alongside their other sales methods. Through this holistic strategy, not only is operational efficiency improved, but it also significantly enhances the customer experience, paving the way for greater satisfaction and engagement. Ultimately, Jefe represents a vital tool for modern restaurants aiming to thrive in a competitive marketplace.

Media

Media

No images available

Integrations Supported

AtroPIM
Ivno
Smartarget

Integrations Supported

Fudo
Mercado Pago
Model Context Protocol (MCP)
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$59 per month

Pricing Information

5%/order
Commission starts at 5% per direct-channel order, including payment processing. The final rate and currency depend on market and restaurant operations; taxes and any additional fees are confirmed in the restaurant's proposal.
Free Trial Offered?

Supported Platforms

SaaS
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Shopwave

Date Founded

2013

Company Location

United States

Company Website

getshopwave.com

Company Facts

Organization Name

AticoVentures, LLC

Company Location

United States

Company Website

www.chejefe.com

Categories and Features

Embedded Payments

Not specified

Point of Sale

Not specified

Categories and Features

Online Ordering

Not specified

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