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What is Shortways?

The Shortways Assistant serves as a digital adoption platform designed to assist employees navigating multiple applications daily. Understanding the value of time, Shortways offers a user-friendly Designer interface that streamlines the process of creating, modifying, and publishing user documentation. With a range of tools, the Shortways Assistant supports employees unfamiliar with software, providing various resources such as: Interactive step-by-step guides Contextual assistance (including introductory guides, training materials, and business processes) Updates on news and new features Contextual FAQs Support request options A search functionality The ability to independently create and manage content Additionally, it features a dashboard with statistics. As a result, users are empowered to: Engage in self-training and seek help in real-time Adapt to changes and new features more efficiently Receive interactive guidance precisely when they need it Accelerate their software adoption process By utilizing Shortways, organizations can effectively digitize their training efforts and significantly decrease support call volumes by a remarkable factor of ten, ultimately fostering a more efficient and knowledgeable workforce.

What is Lemon Learning?

Incorporating step-by-step guides directly into your software applications can significantly empower users. This approach not only diminishes the costs associated with support and training but also enhances both employee productivity and user engagement across teams. With Lemon Learning's interactive in-application tips, users have the flexibility to learn in their own environment. These integrated guides allow users to progress at their own pace, ensuring that learning is always accessible. Furthermore, the engagement level is notably higher, as Lemon Learning tips are accessed 7-10 times more frequently than typical content or internal documentation. Quick access to engaging content facilitates rapid mastery of essential tools for your team. Additionally, merely offering training isn't sufficient; promoting effective and sustainable change management is crucial for lasting success. Lemon Learning simplifies the process of accessing solutions for platforms like Salesforce, Office365, and Workday, ensuring that effective learning is always just a click away. By fostering a culture of continuous learning, organizations can truly thrive in today's fast-paced environment.

Media

Media

Integrations Supported

Ivalua
Cegid Talentsoft
Google Workspace
JAGGAER One
Microsoft 365
Oracle Fusion Cloud ERP
Oracle Fusion Cloud HCM
SAP CRM
SAP Store
SAP SuccessFactors
Sage X3
Salesforce
ServiceNow
Workday HCM
Zendesk

Integrations Supported

Ivalua
Cegid Talentsoft
Google Workspace
JAGGAER One
Microsoft 365
Oracle Fusion Cloud ERP
Oracle Fusion Cloud HCM
SAP CRM
SAP Store
SAP SuccessFactors
Sage X3
Salesforce
ServiceNow
Workday HCM
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shortways

Date Founded

2011

Company Location

France

Company Website

shortways.com

Company Facts

Organization Name

Lemon Learning

Date Founded

2014

Company Location

France

Company Website

lemonlearning.fr

Categories and Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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