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What is Shout About Us?

Shout About Us is a review management infrastructure platform designed to help software providers, marketplaces, and agencies incorporate customer review functionality into their existing applications. The platform provides REST APIs and white-label tools for collecting, monitoring, responding to, and analyzing online reviews. Its Review Data API connects to more than 80 review sources, including Google, Facebook, Yelp, Trustpilot, TripAdvisor, and industry-specific review websites. Review information is standardized into structured records containing ratings, reviewer information, publication dates, comments, and response data. The Review Insights API applies artificial intelligence to customer feedback to identify sentiment trends, recurring topics, and competitive performance indicators. Review response capabilities allow organizations to generate AI-assisted replies and publish responses directly to supported third-party platforms. Automated review solicitation workflows support email, SMS, and QR code campaigns that can be triggered by purchases, completed services, or other customer interactions. The platform includes reporting tools for monitoring review request delivery, engagement, and conversion performance. Review removal functionality enables users to submit and track requests concerning fake, inappropriate, or policy-violating reviews through supported workflows. Its Verified Reviews API supports first-party review collection, human verification, content moderation, and publication using verification standards defined by the participating platform. Shout About Us allows partners to combine these capabilities through modular integrations or branded interfaces while the service manages review site connectivity, API maintenance, data processing, and supporting infrastructure.

What is RatingE?

RatingE is a cutting-edge platform aimed at helping businesses effortlessly collect, organize, and showcase customer feedback. It streamlines the process of sending automated review requests through multiple channels, including Email, SMS, QR Codes, WhatsApp, and NFC cards, which leads to a notable increase in response rates. The platform enables users to manage reviews from various platforms like Google, Yelp, and Facebook, all within a single, intuitive dashboard, offering real-time monitoring and interaction capabilities. Users can design customized review landing pages and incorporate Video Testimonials, adding a distinctive element to their customer interactions. Additionally, the platform features automated incentives to motivate customers to leave more reviews and provides comprehensive analytics for effective performance tracking. RatingE also offers tailored templates for both emails and SMS, ensuring that businesses adhere to GDPR guidelines for secure data management. Beyond improving customer relationships and boosting online visibility, RatingE equips businesses with crucial tools to build trust and drive growth, making it a vital resource in a competitive landscape. By leveraging such technological advancements, businesses can significantly enhance their overall customer engagement strategy, leading to lasting success in the market. This comprehensive approach to feedback management can transform how businesses connect with their clientele.

Media

Media

No images available

Integrations Supported

Facebook
Google
Yelp

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Trial Offered?

Pricing Information

$30
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Shout About Us

Date Founded

2012

Company Location

United States

Company Website

www.shoutaboutus.com

Company Facts

Organization Name

RatingE

Date Founded

2024

Company Location

India

Company Website

ratinge.com

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Not specified

Video Testimonial

Not specified

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