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What is Shout About Us?

Shout About Us is a review management infrastructure platform designed to help software providers, marketplaces, and agencies incorporate customer review functionality into their existing applications. The platform provides REST APIs and white-label tools for collecting, monitoring, responding to, and analyzing online reviews. Its Review Data API connects to more than 80 review sources, including Google, Facebook, Yelp, Trustpilot, TripAdvisor, and industry-specific review websites. Review information is standardized into structured records containing ratings, reviewer information, publication dates, comments, and response data. The Review Insights API applies artificial intelligence to customer feedback to identify sentiment trends, recurring topics, and competitive performance indicators. Review response capabilities allow organizations to generate AI-assisted replies and publish responses directly to supported third-party platforms. Automated review solicitation workflows support email, SMS, and QR code campaigns that can be triggered by purchases, completed services, or other customer interactions. The platform includes reporting tools for monitoring review request delivery, engagement, and conversion performance. Review removal functionality enables users to submit and track requests concerning fake, inappropriate, or policy-violating reviews through supported workflows. Its Verified Reviews API supports first-party review collection, human verification, content moderation, and publication using verification standards defined by the participating platform. Shout About Us allows partners to combine these capabilities through modular integrations or branded interfaces while the service manages review site connectivity, API maintenance, data processing, and supporting infrastructure.

What is ReviewPoint?

ReviewPoint propels your business forward by fostering significant connections with your clientele. Managing online reviews and maintaining your business profile can often seem daunting, but our expert review managers work diligently to ensure your online presence reflects the excellence of your real-world operations. By effortlessly integrating with your CRM, PoS, or any platform housing your store's contact information, we fully automate the review generation process. With a wide range of integrations available, it is likely that we can seamlessly work with the software you currently utilize. Communicate with your customers via text or email directly within ReviewPoint, as our tool provides a comprehensive method for managing all customer interactions effectively. Motivate your satisfied customers to share their experiences, which can significantly enhance your brand's overall reputation. Elevate your standing in the local marketplace by acquiring more positive reviews through automated requests, while simultaneously protecting your business from negative feedback being publicly visible. Partnering with a review manager allows you to implement essential reputation management practices, resulting in a thriving business environment. This comprehensive strategy not only simplifies communication but also cultivates deeper connections with your customers, paving the way for long-term success. Ultimately, your commitment to relationship-building will yield dividends in customer loyalty and brand advocacy.

Media

Media

Integrations Supported

Facebook
Google
Yelp

Integrations Supported

Axis LMS
HubSpot CRM
HubSpot Customer Platform
Mailchimp
PayPal
QuickBooks Online
Salesforce
Shopify
Square POS
Stripe
Xero

API Availability

Has API

API Availability

Pricing Information

$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Shout About Us

Date Founded

2012

Company Location

United States

Company Website

www.shoutaboutus.com

Company Facts

Organization Name

ReviewPoint

Company Location

United States

Company Website

reviewpoint.com

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Not specified

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