Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 7 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is ShowMyPC?

Support from a distance, virtual meetings, and demonstration tools that incorporate website integration, screen sharing, and audio capabilities, along with desktop recording features. It includes a browser-based HTML5 viewer that eliminates the need for downloads and offers rapid Windows RDP support. Additionally, this solution enables users to access and control computers without any oversight. The convenience of managing systems remotely enhances productivity and collaboration.

What is Dameware Remote Everywhere?

Dameware Remote Everywhere (DRE) from SolarWinds® is an effective remote support tool that enables IT specialists to efficiently connect to any device or system in order to address issues. With its strong visibility features and communication options, it facilitates prompt problem resolution while enhancing user satisfaction. DRE is equipped with a robust set of tools, comprehensive reporting, and session monitoring capabilities, all offered at a significantly lower price compared to high-end premium alternatives. This makes it an attractive option for organizations looking to improve their IT support efficiency without breaking the bank.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$14.00/month
https://showmypc.com/hosting/hosting-prices.html
Free Trial Offered?

Pricing Information

Starting price is $540 for: unlimited registered users, 1 concurrent technician per license, and 500 endpoints per license.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

ShowMyPC

Date Founded

2007

Company Location

United States

Company Website

showmypc.com

Company Facts

Organization Name

SolarWinds

Date Founded

1999

Company Location

United States

Company Website

www.solarwinds.com/dameware-remote-everywhere

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Document Storage
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Real-time Chat
Self Service Portal
Ticket Management

RDP

Not specified

Remote Desktop

Not specified

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Sharing

Desktop / Browser Sharing
Mobile Screen Sharing

Categories and Features

Help Desk

Not specified

IT Management

Not specified

ITSM

Not specified

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

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