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What is Showcaller?

Showcaller stands out for its ability to accurately identify authentic caller identities and their locations, proficiently handling unknown calls while eliminating spam, scams, telemarketing, and robocalls. This easy-to-use Full-Screen Caller ID app is crafted to help you quickly recognize incoming calls that aren't part of your contacts, showcasing the actual caller ID names of those reaching out to you. Equipped with a user-friendly auto spam alert feature, Showcaller keeps you well-informed and safeguarded. The application draws from an extensive database of over a billion phone numbers and enjoys the trust of millions of satisfied users who depend on it daily. It efficiently identifies calls from numbers not in your contact list, revealing the caller's genuine identity and geographical area. Moreover, it offers the capability to block known spam numbers and unwanted callers, promoting a more seamless calling experience. The automatic spam alerts keep you aware of potential fraudulent calls, and the app also features a high-definition call recording option for both incoming and outgoing calls. This all-encompassing strategy ensures you remain informed and protected while navigating your calls with confidence, enhancing your overall communication experience.

What is SIMPSY Voice?

Establishing a customer service or support call center has never been easier or more cost-effective than with SIMPSY Voice, a specialized solution from SIMPSY LLP tailored for business call centers. This innovative system allows for efficient monitoring of conversations between virtual agents and clients, ensuring quality interactions. With attractive call rates and low subscription costs, it empowers businesses to outsource customer support services effectively. SIMPSY Voice helps you expand your reach globally by providing local phone numbers, which enhances your marketing strategies in different countries. The system is designed to seamlessly integrate with CRM software, transforming phone numbers into recognizable names of leads or clients. Agents are equipped to record every customer interaction, guaranteeing that thorough records are kept for future reference. You can handle incoming calls from anywhere and make outgoing calls without facing exorbitant international charges. By automatically greeting callers with pre-recorded messages and directing them to the appropriate representative based on their selections, this solution significantly enhances the caller experience. Ultimately, SIMPSY Voice not only simplifies communication but also boosts overall customer satisfaction, making it an invaluable asset for any business. As a result, organizations can focus more on their core operations while ensuring their customer support is top-notch.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$6.90 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Showcaller

Company Website

www.show-caller.com

Company Facts

Organization Name

SIMPSY

Company Location

Singapore

Company Website

voice.simpsy.com

Categories and Features

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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