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What is Sidekick?

With Sidekick, you can customize your meeting organization through three main options: Scheduling Pages, Forward to Schedule, and Sidekick Scheduling. Establishing a scheduling page is a quick way to initiate the appointment booking process right away. Users have the ability to create both individual and team pages, simplifying the coordination of meetings with others. Sidekick Scheduling proves to be particularly beneficial for collaboration among users of Sidekick, as it helps in easily pinpointing suitable times for meetings that work for everyone involved. Furthermore, it also allows you to arrange meetings with individuals outside of the Sidekick network. Team Pages come in handy for organizing meetings that involve multiple Sidekick Ai-connected members, offering a more efficient way for teams to interact. For example, if clients want to schedule a meeting with specific teams in your organization, sharing the relevant Team Page makes the process straightforward and hassle-free. Likewise, you can share your Partners Team Page with collaborators to streamline planning. This flexible approach ensures that you can effectively meet all your scheduling requirements while enhancing overall productivity. Ultimately, Sidekick's features are designed to accommodate a variety of meeting scenarios, ensuring that everyone can find a solution that works for them.

What is Plain?

Plain serves as an innovative platform that utilizes AI to improve customer support and collaboration for B2B teams, enabling them to effectively oversee and respond to customer interactions across multiple channels such as Slack, Microsoft Teams, Discord, email, chat, forms, and in-product communications, all within a swift, unified workspace; it consolidates various support channels into a single inbox, connects internal systems via a flexible API-first model, automates numerous workflows, and includes intelligent functionalities like the AI agent Ari for managing routine questions, Sidekick for assisting team members with contextual drafting and knowledge retrieval, and Insights for spotting trends and key themes, which collectively reduce manual labor, accelerate response times, and enrich customer insights. Furthermore, the platform supports the integration of any knowledge source to boost precision, aligns seamlessly with development and business tools, provides service level agreements (SLAs), and automates workflows across diverse communication channels, making it particularly designed to help teams achieve a thorough understanding of their customers. This distinctive array of features not only enhances operational efficiency but also cultivates a more tailored and engaging customer experience while driving overall team performance.

Media

Media

Integrations Supported

Gmail
Microsoft Teams
Discord
GitHub
Google Calendar
Google Meet
HubSpot CRM
Inkeep
Intercom
Jira
Linear
Microsoft 365
Motileo
Rootly
Salesforce
Slack
Thunderbird
Zendesk
Zoom
incident.io

Integrations Supported

Gmail
Microsoft Teams
Discord
GitHub
Google Calendar
Google Meet
HubSpot CRM
Inkeep
Intercom
Jira
Linear
Microsoft 365
Motileo
Rootly
Salesforce
Slack
Thunderbird
Zendesk
Zoom
incident.io

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Pricing Information

$35 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SidekickAi

Date Founded

2019

Company Location

United States

Company Website

sidekickai.com

Company Facts

Organization Name

Plain

Company Location

United States

Company Website

www.plain.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Meeting

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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