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What is Sidetrade Augmented Revenue?

Augmented Revenue utilizes Sidetrade’s AI assistant, Aimie, to analyze customer behavior and identify the best strategies for retaining clients while increasing sales. Through the deployment of tailored offers and marketing campaigns, businesses can significantly elevate customer lifetime value by capitalizing on upsell and cross-sell opportunities. With the aid of predictive analytics, Augmented Revenue empowers organizations with the necessary insights to understand customer actions and implement proactive strategies to maintain customer loyalty and stimulate sales expansion. Aimie continuously examines real-time data to uncover behavioral trends and provides actionable recommendations aimed at strengthening customer allegiance while uncovering additional sales opportunities. By applying Sidetrade’s specialized algorithms, she can forecast potential customer churn in the near term. This critical insight enables businesses to evaluate potential revenue losses stemming from customers at risk of leaving and to enact preemptive measures to keep them engaged. Furthermore, Augmented Revenue pinpoints the most promising offers or actions likely to succeed in creating upsell or cross-sell opportunities with existing customers, thus fostering enhanced business outcomes. In leveraging these comprehensive insights, organizations can formulate a more effective and strategic approach to both customer engagement and sustainable revenue growth, ensuring they remain competitive in an ever-evolving market.

What is CustomerGauge?

CustomerGauge empowers B2B companies to harness customer insights and behaviors, facilitating the alignment of business strategies while enhancing account retention rates. Additionally, it drives revenue growth by enabling effective up-sells and cross-sells. The CustomerGauge Account Experience™ platform enables businesses to track account engagement and gather valuable feedback from important stakeholders. It features the ability to segment real-time data into personalized dashboards and correlate feedback with alterations in NPS scores and overall revenue. With the use of custom and native integrations, users can monitor engagement levels, including the frequency with which key stakeholders respond to surveys, submit support requests, and interact with marketing communications. Furthermore, the CustomerGauge Account Expert™ platform allows users to establish KPI targets, effectively closing the feedback loop, pinpointing accounts that are at a higher risk of churn, and predicting the potential revenue impact resulting from changes in NPS scores. This comprehensive approach ensures that businesses can proactively manage their customer relationships and drive sustainable growth. Don’t miss out—schedule a demo today to see how CustomerGauge can transform your business strategy.

Media

Media

Integrations Supported

Desktop.com
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapiche
Keap
NetSuite
Oracle CPQ
Pipedrive
Rivery
Salesforce
Stackreaction
Storable Newbook
Sugar Sell
Wipro Cloud Studio
Wonderflow
Wufoo
Zapier
Zendesk

Integrations Supported

Desktop.com
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapiche
Keap
NetSuite
Oracle CPQ
Pipedrive
Rivery
Salesforce
Stackreaction
Storable Newbook
Sugar Sell
Wipro Cloud Studio
Wonderflow
Wufoo
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sidetrade

Company Location

France

Company Website

www.sidetrade.com/augmented-cash/augmented-revenue/

Company Facts

Organization Name

CustomerGauge

Date Founded

2007

Company Location

Netherlands

Company Website

customergauge.com

Categories and Features

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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