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What is SightCall?

At SightCall, we understand that enhanced visibility leads to superior service, encapsulated in our motto: see more, solve faster, serve better. By utilizing enriched video capabilities, SightCall empowers you to provide immediate assistance, ensuring exceptional customer experiences consistently. With our platform, your agents and technicians can address customer inquiries more efficiently through real-time, guided interactions. The integration of live video along with augmented content helps to elevate the quality of service you provide, guaranteeing remarkable experiences with every interaction. Count on a robust platform that operates on a secure global network, offering reliability whenever and wherever it is required, allowing you to focus on what truly matters—your customers.

What is CompanyCam?

CompanyCam is a photography-focused platform designed exclusively for contractors. It enables users to capture an unlimited number of photos that are tagged with the date and location, securely uploaded to the cloud for storage. Each image is systematically categorized by project, providing your team with immediate access to important visuals, ensuring you can monitor progress from any location at any time. Additionally, this tool enhances collaboration and communication among team members, making it easier to keep everyone on the same page.

Media

Media

Integrations Supported

Microsoft 365
SAP Store
Salesforce Agentforce Service

Integrations Supported

Acculynx
Albi
Beam
ClientTether
Contractors Cloud
Get The Referral
Groundflag
Hover
Job Dox
JobNimbus
Jobber
Motileo
OneClick Code
ServiceTitan
Wufoo
iRestore
magicplan

API Availability

Has API

API Availability

Has API

Pricing Information

Contact SightCall for pricing details

Pricing Information

$27/user/month
14-day free trial

Pro: $33/user/month; $27/user/month when billed annually

Premium: $50/user/month; $43/user/month when billed annually

Elite: $83/user/month; $67/user/month when billed annually
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SightCall

Date Founded

2008

Company Location

USA, France, Singapore, Germany, UK, Australia, Canada

Company Website

www.sightcall.com

Company Facts

Organization Name

CompanyCam

Date Founded

2015

Company Location

United States

Company Website

companycam.com

Categories and Features

Customer Experience

Knowledge Management
Multi-Channel Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Knowledge Base
Live Chat
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management

Field Service Management

Electronic Signature
Inventory Management
Mobile Access
Routing
Work Order Management

Remote Support

Diagnostic Tools
Live Chat
Real-time Chat
Screen Sharing
Session Recording
Surveys & Feedback

Remote Video Support

Not specified

Categories and Features

Construction Management

Change Orders
Commercial
Contractors
Mobile Access
Offline Access
Residential

Contractor Management

Task Management

Field Service Management

Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Service History Tracking
Time Clock

HVAC

Job Management
Mobile Access
Quotes / Estimates
Service History Tracking

Jobsite Management

Not specified

Plumbing

Job Management
Mobile Access
Quotes / Estimates
Service History Tracking

Restoration Management

Document Management
Job Tracking
Project Management
Task Management

Roofing

Checklists & Inspections
Commercial / Industrial
Photo Capture
Quotes / Estimates

Solar

Estimating
Field Service Management
Solar Project Management

Tradesman Job Management

For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Job Tracking
Payments
Reporting

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