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What is Sigma Voice?
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Key features include:
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- Scalability that accommodates calls from small groups to thousands of recipients.
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            What is CallFire?
                Employ Voice Broadcast to send essential alerts, promotions, updates, and notifications to a diverse range of audiences such as customers, employees, and voters. Our enhanced process allows you to effortlessly choose both your sender and receiver, enabling you to send out your messages in mere minutes. By tapping into our extensive database, you can acquire local and toll-free numbers to elevate your advertising efforts and track the effectiveness of each campaign. Analyzing these outcomes allows you to make data-driven decisions and gain valuable insights into which strategies work best for your objectives. Our call tracking solution gives you a cost-effective yet powerful way to promote your business. With our Interactive Voice Response (IVR) system, setting up surveys, polls, appointment reminders, payment options, and more becomes a breeze for both incoming and outgoing communications. Customers interact with the system using a simple keypress method. Our IVR technology is designed with user-friendliness in mind, featuring an intuitive drag-and-drop interface along with XML options, ensuring ease of navigation. By implementing IVR systems, you can connect with your customers in innovative ways, significantly enhancing their experience and satisfaction levels. Moreover, this technology not only simplifies communication but also cultivates stronger connections between your business and its customers, fostering loyalty and engagement. Ultimately, adopting these advanced solutions can lead to greater overall success for your organization.
            
        
            Integrations Supported
            
                
    APIANT
            
            
        
        
    
        
        
            
                
    BoomTown
            
            
        
        
    
        
        
            
                
    Campaign Monitor
            
            
        
        
    
        
        
            
                
    Capsule
            
            
        
        
    
        
        
            
                
    Cognito Forms
            
            
        
        
    
        
        
            
                
    Convert Experiences
            
            
        
        
    
        
        
            
                
    Desktop.com
            
            
        
        
    
        
        
            
                
    Easyflow
            
            
        
        
    
        
        
            
                
    Integrately
            
            
        
        
    
        
        
            
                
    Maintenance Care
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Integrations Supported
            
                
    APIANT
            
            
        
        
    
        
        
            
                
    BoomTown
            
            
        
        
    
        
        
            
                
    Campaign Monitor
            
            
        
        
    
        
        
            
                
    Capsule
            
            
        
        
    
        
        
            
                
    Cognito Forms
            
            
        
        
    
        
        
            
                
    Convert Experiences
            
            
        
        
    
        
        
            
                
    Desktop.com
            
            
        
        
    
        
        
            
                
    Easyflow
            
            
        
        
    
        
        
            
                
    Integrately
            
            
        
        
    
        
        
            
                
    Maintenance Care
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            API Availability
            
                Has API
            
            
        
        
    
                API Availability
            
                Has API
            
            
        
        
    
                Pricing Information
        $1
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Information
        $99 per month
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Company Facts
Organization Name
Sigma Voice
Date Founded
2004
Company Location
United States
Company Website
www.sigmavoice.com
Company Facts
Organization Name
CallFire
Date Founded
2005
Company Location
United States
Company Website
www.CallFire.com
Categories and Features
IVR
                                        Call Center
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        Multiple Scripts
                                        
                                    
                                    
                                    
                                        Phone Key Input
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                                    
                                    
                                        Text to Speech
                                        
                                    
                                    
                                    
                                        Voice Customization
                                        
                                    
                                    
                                    
                                        Voice Mail
                                        
                                    
                            
                        SMS Marketing
                                        2-Way Messaging
                                        
                                    
                                    
                                    
                                        Artificial Intelligence
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        MMS
                                        
                                    
                                    
                                    
                                        Mass Texting
                                        
                                    
                                    
                                    
                                        Message Personalization
                                        
                                    
                                    
                                    
                                        Mobile Coupons
                                        
                                    
                                    
                                    
                                        Mobile Keywords
                                        
                                    
                                    
                                    
                                        Polls / Voting
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                                    
                                    
                                        Scheduled Messaging
                                        
                                    
                                    
                                    
                                        Shortcodes
                                        
                                    
                                    
                                    
                                        Text-to-Win
                                        
                                    
                            
                        Categories and Features
Auto Dialer
                                        Call Center Management
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Reporting
                                        
                                    
                                    
                                    
                                        Call Scripting
                                        
                                    
                                    
                                    
                                        Lead Management
                                        
                                    
                                    
                                    
                                        Power Dialer
                                        
                                    
                                    
                                    
                                        Predictive Dialer
                                        
                                    
                                    
                                    
                                        Preview Dialer
                                        
                                    
                                    
                                    
                                        Progressive Dialer
                                        
                                    
                                    
                                    
                                        Surveys
                                        
                                    
                            
                        Call Center
                                        Blended Call Center
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Scripting
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Database
                                        
                                    
                                    
                                    
                                        Escalation Management
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Inbound Call Center
                                        
                                    
                                    
                                    
                                        Manual Dialer
                                        
                                    
                                    
                                    
                                        Outbound Call Center
                                        
                                    
                                    
                                    
                                        Predictive Dialer
                                        
                                    
                                    
                                    
                                        Progressive Dialer
                                        
                                    
                                    
                                    
                                        Queue Management
                                        
                                    
                                    
                                    
                                        Real-time Chat
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                            
                        Call Tracking
                                        CRM
                                        
                                    
                                    
                                    
                                        Call Log
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        Caller Identification
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Conversion Tracking
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Keyword Tracking
                                        
                                    
                            
                        Inside Sales
                                        Auto-Dialing 
                                        
                                    
                                    
                                    
                                        Call List Management
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Data Management
                                        
                                    
                                    
                                    
                                        Lead Capture
                                        
                                    
                                    
                                    
                                        Lead Distribution
                                        
                                    
                                    
                                    
                                        Lead Scoring
                                        
                                    
                                    
                                    
                                        Performance Management
                                        
                                    
                            
                        IVR
                                        Call Center
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Routing
                                        
                                    
                                    
                                    
                                        Multiple Scripts
                                        
                                    
                                    
                                    
                                        Phone Key Input
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                                    
                                    
                                        Text to Speech
                                        
                                    
                                    
                                    
                                        Voice Customization
                                        
                                    
                                    
                                    
                                        Voice Mail
                                        
                                    
                            
                        Predictive Dialer
                                        Call Monitoring
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Results
                                        
                                    
                                    
                                    
                                        Call Transfer
                                        
                                    
                                    
                                    
                                        Callback Scheduling
                                        
                                    
                                    
                                    
                                        Campaign Specific Caller ID
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        FCC Compliance
                                        
                                    
                                    
                                    
                                        FTC Compliance
                                        
                                    
                                    
                                    
                                        Lead Capture
                                        
                                    
                                    
                                    
                                        Lead Management
                                        
                                    
                            
                        SMS Marketing
                                        2-Way Messaging
                                        
                                    
                                    
                                    
                                        Artificial Intelligence
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        MMS
                                        
                                    
                                    
                                    
                                        Mass Texting
                                        
                                    
                                    
                                    
                                        Message Personalization
                                        
                                    
                                    
                                    
                                        Mobile Coupons
                                        
                                    
                                    
                                    
                                        Mobile Keywords
                                        
                                    
                                    
                                    
                                        Polls / Voting
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                                    
                                    
                                        Scheduled Messaging
                                        
                                    
                                    
                                    
                                        Shortcodes
                                        
                                    
                                    
                                    
                                        Text-to-Win
                                        
                                    
                            
                        Telephony
                                        Auto-Dialer
                                        
                                    
                                    
                                    
                                        Call Center Management
                                        
                                    
                                    
                                    
                                        Call Monitoring
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        IVR / Voice Recognition
                                        
                                    
                                    
                                    
                                        Inbound Reporting
                                        
                                    
                                    
                                    
                                        Outbound Reporting
                                        
                                    
                                    
                                    
                                        Predictive Dialer
                                        
                                    
                                    
                                    
                                        Telemarketing Management
                                        
                                    
                                    
                                    
                                        VoIP
                                        
                                    
                                    
                                    
                                        Voice & Data Integration