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What is Signal9?

Signal9 is an AI-first platform for operational intelligence and IT service management (ITSM), built for the teams that keep production running: IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure. Rather than bolting AI onto a system designed to store tickets, Signal9 runs on a single foundation that learns from your operation as it happens. Alerts, on-call response, incidents, changes, problems, and service requests all sit on that shared foundation, so every workflow draws on the same operational identity, memory, and understanding instead of starting from a blank page. In one platform, teams get alert management and event correlation; incident, problem, change, and request management; on-call scheduling and escalation; a knowledge base; automation; operational analytics; and collaboration inside Microsoft Teams and Slack. AI agents work on every record, helping investigate incidents, preflight changes for risk and conflicts, find the root cause of recurring problems, and fulfill routine requests. Every recommendation carries the evidence and reasoning behind it, so your team stays in control of what happens next. Signal9 also retires the CMDB that no one has time to maintain. Its Identity Correlation Database (ICDB) builds operational identity from real activity, earned by evidence rather than kept up by hand, so your inventory reflects what is actually happening. By connecting alert data, response behavior, ownership, correlations, and operational history, Signal9 reduces alert fatigue, speeds incident response, improves visibility, and surfaces the operational patterns that traditional monitoring and observability tools miss. It gets sharper every time your team uses it. Built to learn, not to be taught. Signal9 complements the tools you already run, including Splunk, Datadog, Grafana, Azure Monitor, Amazon CloudWatch, New Relic, Prometheus, PagerDuty, ServiceNow, Jira, Microsoft Teams, and Slack.

What is 100x?

100X is a cutting-edge platform driven by artificial intelligence, specifically engineered to adeptly troubleshoot complex software systems by autonomously analyzing tickets, alerts, logs, metrics, traces, code, and knowledge to detect and rectify issues. The platform employs a multi-phase methodology that entails creating a comprehensive knowledge graph by integrating with your environment, meticulously examining each alert or support ticket, dynamically querying telemetry data, and correlating signals from different systems to pinpoint distinct problems supported by clear evidence. Additionally, it offers reliable solution recommendations that come with relevant context and continuously evolves by learning from every resolution, documenting commands, fixes, and failure patterns identified by your team. With its seamless compatibility with tools like Datadog, Grafana, LaunchDarkly, Jenkins, Kafka, Redis, and Salesforce, 100X can be implemented within your cloud infrastructure, ensuring that all data is accessed, processed, and stored exclusively within your cloud environment. This not only promotes a secure and efficient troubleshooting process but also ensures adaptability to the ever-changing challenges faced in software management, ultimately enhancing the overall operational efficiency of your team.

Media

Media

Integrations Supported

Datadog
Grafana Cloud
Jira
PagerDuty
Slack
Splunk Cloud Platform
Zendesk
Amazon Web Services (AWS)
Azure Monitor
Databricks
Dynatrace
Elasticsearch
Google Cloud Platform
Opsgenie
Prometheus
SQL
ServiceNow
SolarWinds Database Performance Analyzer
SolarWinds Pingdom
Zabbix

Integrations Supported

Datadog
Grafana Cloud
Jira
PagerDuty
Slack
Splunk Cloud Platform
Zendesk
Amazon Web Services (AWS)
Azure Monitor
Databricks
Dynatrace
Elasticsearch
Google Cloud Platform
Opsgenie
Prometheus
SQL
ServiceNow
SolarWinds Database Performance Analyzer
SolarWinds Pingdom
Zabbix

API Availability

Has API

API Availability

Has API

Pricing Information

$179/month unlimited users
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Signal9

Date Founded

2026

Company Location

United States

Company Website

signal9.app

Company Facts

Organization Name

100x

Company Location

United States

Company Website

www.with100x.com

Categories and Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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