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What is Signal9?

Signal9 functions as an all-encompassing platform for operational intelligence and incident management, aimed at supporting teams in IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure by uncovering the essential patterns related to alerts, escalations, incidents, and broader operational workflows. The platform encompasses a variety of functionalities such as alert management, event correlation, incident handling, coordination of on-call duties, escalation management, operational analytics, and AI-generated insights into operations. By synthesizing data from alerts, response actions, ownership details, and historical operational records, Signal9 significantly alleviates alert fatigue, improves incident response times, increases visibility, and uncovers operational trends that traditional monitoring and observability tools often miss. Moreover, it seamlessly connects with numerous existing monitoring platforms like Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, PagerDuty, ServiceNow, and Jira, allowing teams to maximize their current investments while enhancing their operational functionalities. This collaborative strategy not only simplifies incident management but also empowers teams to leverage data-driven insights that can subsequently enhance overall performance and operational efficiency in their workflows. As a result, organizations can achieve a more proactive stance in managing incidents and operational challenges.

What is OnPage?

OnPage is a comprehensive incident management platform that seamlessly integrates with a secure mobile application, enhancing the effectiveness of response teams and maximizing their digital technology investments. With robust escalation features, on-call capabilities, and continuous notifications, OnPage guarantees that essential alerts reach IT and healthcare professionals without delay. Trusted by various organizations, OnPage helps manage vital notifications, whether the goal is to decrease IT infrastructure downtime or to expedite incident response times in medical settings. This platform plays a crucial role in enhancing communication across multiple sectors, including healthcare, IT support, and manufacturing. OnPage ensures that critical messages are delivered to the appropriate individuals promptly, and users can monitor the progress of each notification thanks to detailed, time-stamped audit trails. This level of tracking not only boosts accountability but also enhances overall operational efficiency.

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Integrations Supported

Autotask PSA
ConnectWise Automate
Datadog
Datto Workplace
Kaseya BMS
Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk

Integrations Supported

Autotask PSA
ConnectWise Automate
Datadog
Datto Workplace
Kaseya BMS
Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$179/month
Free Trial Offered?
Free Version

Pricing Information

$13.99 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Signal9

Date Founded

2026

Company Location

United States

Company Website

signal9.app

Company Facts

Organization Name

OnPage

Date Founded

2011

Company Location

United States

Company Website

www.onpage.com

Categories and Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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