Silverware vs. RetailKey

Silverware is built for hospitality environments where complexity is the norm—not the exception. Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem. Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption. Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.

Our solution is crafted to ensure a seamless experience for all types of outlets by enabling a tailored setup that meets your specific business needs while allowing operations to proceed at your own speed. Designed to boost efficiency, this POS system enhances the workflow of your restaurant, streamlining everything from front-of-house interactions to back-of-house management, as well as the processes involved in pickup and delivery. The RetailKey register application simplifies the ordering experience and seamlessly integrates payment options. Users are provided with a comprehensive dashboard that delivers insights at both the store and individual user levels, including a real-time view of orders currently in the cart. Moreover, it features handy buttons that facilitate key tasks such as item searches, adding custom products, and barcode scanning. The register allows for quick item additions to the cart through various methods, including an integrated scanner, a built-in scanner, or manual entry via an advanced search feature in the application, ensuring a smooth and efficient user experience. By leveraging these robust capabilities, you can optimize your operations and concentrate on providing outstanding service to your clientele, ultimately fostering a more productive business environment.