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What is Silverware?
Silverware is built for hospitality environments where complexity is the norm—not the exception.
Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem.
Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption.
Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.
What is RetailKey?
Our solution is crafted to ensure a seamless experience for all types of outlets by enabling a tailored setup that meets your specific business needs while allowing operations to proceed at your own speed. Designed to boost efficiency, this POS system enhances the workflow of your restaurant, streamlining everything from front-of-house interactions to back-of-house management, as well as the processes involved in pickup and delivery. The RetailKey register application simplifies the ordering experience and seamlessly integrates payment options. Users are provided with a comprehensive dashboard that delivers insights at both the store and individual user levels, including a real-time view of orders currently in the cart. Moreover, it features handy buttons that facilitate key tasks such as item searches, adding custom products, and barcode scanning. The register allows for quick item additions to the cart through various methods, including an integrated scanner, a built-in scanner, or manual entry via an advanced search feature in the application, ensuring a smooth and efficient user experience. By leveraging these robust capabilities, you can optimize your operations and concentrate on providing outstanding service to your clientele, ultimately fostering a more productive business environment.
Integrations Supported
7shifts
Access Procure Wizard
Ameego
Atlas Direct Tips
COGS-Well
Crave
Flipdish
HubWorks Retail Task Management System
INTELITY
Maestro PMS
API Availability
API Availability
Pricing Information
$49.00/month
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Online Training
Company Facts
Organization Name
Silverware
Date Founded
1992
Company Location
Canada
Company Website
www.silverwarepos.com
Company Facts
Organization Name
HotelKey
Date Founded
2015
Company Location
United States
Company Website
www.hotelkeyapp.com
Categories and Features
Food Service Analytics
Not specified
Point of Sale
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
Restaurant Data Analytics
Not specified
Restaurant Inventory Management
Not specified
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management