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What is Simphony POS?

Oracle's Simphony POS system offers a comprehensive solution for managing a variety of food and beverage establishments, ranging from local coffee shops to prestigious fine dining restaurants and large quick-service chains located in stadiums and amusement parks globally. This dynamic, all-in-one cloud-based POS platform enables restaurateurs to effortlessly optimize both online and in-person operations from any device, processing billions of transactions each year to guarantee outstanding service. With its adaptable cloud features, extensive integration capabilities, and affordable monthly subscription options, Simphony effectively meets the diverse needs of both small, single-location eateries and expansive enterprises operating in 180 countries. The system equips staff and patrons with real-time information, simplifying the ordering process and ensuring immediate communication between the kitchen and front-of-house staff. Additionally, it automates the delivery of updates concerning daily specials, menu alterations, and customized promotions to all relevant channels, fostering a unified dining experience. This functionality not only boosts operational efficiency but also significantly elevates customer satisfaction, establishing it as an essential resource for contemporary restaurants. As the industry evolves, the importance of such innovative technology will only grow, solidifying Simphony's role in shaping the future of dining.

What is Kayana Self-Service Kiosk?

The Self-Service Kiosk serves as an engaging ordering solution tailored for restaurants and various food-service establishments, empowering customers to browse menus, customize their choices, and process payments directly at the kiosk, while also integrating seamlessly with Kayana’s point-of-sale and kitchen display systems. Customers can effortlessly navigate through available options, adjust their selections to include additional items, and incorporate suggested offerings before completing their transactions. Restaurant owners benefit from the ability to oversee their menus from a centralized platform, ensuring a uniform brand experience across multiple locations. The kiosk comes in various designs, such as floor-standing, wall-mounted, and countertop models, making it versatile for different service settings. Kayana promotes this system as particularly well-suited for quick-service restaurants, cafés, food courts, stadiums, and businesses with multiple locations. In addition to the kiosk, Kayana provides supportive tools for sales analysis and management, further optimizing operational effectiveness. The software supports a hybrid ordering model, allowing for both self-service and attendant-assisted transactions, which helps establishments efficiently manage customer orders in conjunction with their existing Kayana systems, thereby significantly enhancing the overall dining experience. This innovation not only streamlines the ordering process but also contributes to increased customer satisfaction and operational productivity.

Media

Media

Integrations Supported

Atlas Direct Tips
Call2Kitchen
Doshii
Flipdish
MVI
OPERA Cloud Central
Oracle MICROS Express Station
Oracle MICROS Gift and Loyalty
Oracle MICROS Labor Management
PAR Ordering
PouchNATION
Servme
SevenRooms
SocialCrowd
SynergySuite
TableCheck
TableRes
TimeShareWare
TipHaus

Integrations Supported

Epos Now

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Company Facts

Organization Name

Kayana

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Categories and Features

Bar POS

Not specified

Food Delivery

Not specified

Point of Sale

Not specified

Recipe Costing

Analytics/Reporting
Demand Planning
Inventory Management
Menu Management
Nutrition/Allergen Management
Online Ordering
Point of Sale
Recipe Management

Restaurant Management

Not specified

Restaurant POS

Not specified

Categories and Features

Kiosk

Not specified

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