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What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

What is Customer Thermometer?

Receive immediate and effective feedback straight from your clients, and take action with just a few clicks! Sign up now to enjoy 10 complimentary surveys along with a free account! Our clients typically see an impressive response rate of over 80%. By addressing customer concerns right away, you can significantly decrease churn rates. This proactive approach fosters positive reviews and enhances word-of-mouth referrals across various platforms. We partner with numerous Fortune 500 companies while adhering to all GDPR standards. With our platform, you can launch surveys in just 2 minutes, and there's no need for any development work involved. This seamless experience allows businesses of all sizes to enhance their customer engagement effortlessly.

Media

Media

Integrations Supported

AWeber
BrightGauge
CodeTwo Email Signatures 365
Datto RMM
Exclaimer
Gmail
Microsoft Outlook
Salesforce
ServiceNow
Shopify
Zendesk
Zoho Desk
Datto Workplace
Easyflow
Signature 365
Zendesk Explore

Integrations Supported

AWeber
BrightGauge
CodeTwo Email Signatures 365
Datto RMM
Exclaimer
Gmail
Microsoft Outlook
Salesforce
ServiceNow
Shopify
Zendesk
Zoho Desk
Campaign Monitor
Chattermill
Desktop.com
Pandium

API Availability

Has API

API Availability

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Company Facts

Organization Name

Customer Thermometer

Date Founded

2010

Company Location

United Kingdom

Company Website

www.customerthermometer.com

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

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