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What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

What is EvaluationsHub?

EvaluationsHub simplifies the feedback collection process by automating evaluations and consolidating all feedback data into one accessible platform. The software supports a variety of feedback types, from surveys and meetings to document reviews, and is designed to integrate with over 1,600 business tools, including Salesforce, CRM, and project management systems. By offering customizable templates and pre-set evaluation frequencies, EvaluationsHub ensures businesses can gather actionable data on customer and supplier performance with minimal effort. The platform also features automated reminders, real-time reporting, and a simple, consultant-friendly interface. With its seamless integration, businesses can close the loop with clients by sharing progress updates and finalizing evaluations, improving trust and client relationships. EvaluationsHub empowers businesses to make informed decisions, improve satisfaction scores, and accelerate revenue growth through smarter, data-driven operations.

Media

Media

Integrations Supported

Salesforce
Slack
Zendesk
CodeTwo Email Signatures 365
Freshservice
Gmail
Gorgias
Jira Service Management
Kaseya BMS
Kayako
Keap
Kustomer
Microsoft Dynamics 365
ScalePad Lifecycle Insights
Strategy Overview
WHMCS
Workers by Delos
Zapier
Zendesk Explore

Integrations Supported

Salesforce
Slack
Zendesk
Qualtrics XM Platform

API Availability

Has API

API Availability

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?

Pricing Information

3€/managed customer/supplier
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Company Facts

Organization Name

EvaluationsHub

Date Founded

2021

Company Location

France

Company Website

evaluationshub.com

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Offline Response Collection
Paper Survey
Question Library
Supports Audio / Images / Video

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