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What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

What is Exeechain?

Exeechain helps B2B SaaS customer success teams keep revenue by spotting the accounts most likely to churn and drafting the save before renewal. Every account gets a daily churn risk score from 0 to 100 with the top reasons attached, built from billing status, product usage, support conversations, NPS, champion changes and CRM activity. When risk rises, Exeechain writes the outreach from that customer's own history and queues it for approval. When a payment fails, a recovery sequence runs until the card is fixed. Prebuilt playbooks cover renewal at risk, login decay, NPS drop, champion loss and billing failure. Revenue forecasting, QBR automation and an AI Copilot round out the platform. Connects to Stripe, Salesforce, HubSpot, Intercom, Zendesk, Mixpanel and Slack. Pricing is published: a free tier on sample data, then $299/mo for 150 customers, $999/mo for 500, $2,999/mo for 2,000, Enterprise from $5,900/mo. No implementation fee, month to month.

Media

Media

No images available

Integrations Supported

Intercom
Salesforce
Slack
Zendesk
AWeber
Exclaimer
Freshdesk
Gmail
Gorgias
HappySat
Kaseya VSA
Klaviyo
Mailchimp
Microsoft Outlook
RangerMSP
Spiceworks MSP
Syncro
ZenMaid Software
Zoho Desk

Integrations Supported

Intercom
Salesforce
Slack
Zendesk
Mixpanel

API Availability

Has API

API Availability

Has API

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?

Pricing Information

$299/month
Free: the entire product on a sample dataset, $0. Shield: $299/month, up to 150 customers. Multiplier: $999/month, up to 500 customers. Command: $2,999/month, up to 2,000 customers. Enterprise: from $5,900/month, unlimited. Prices are per workspace, not per user. Month to month, annual billing optional, no implementation fee. Extra capacity on Multiplier: $149 per 100 customers.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Company Facts

Organization Name

Exeechain

Date Founded

2025

Company Location

Nepal

Company Website

exeechain.com

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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