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What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

What is Feedier?

Who enjoys completing surveys? Hardly anyone. Feedier is a groundbreaking platform designed to gather essential feedback effectively. Maintain your competitive edge by transforming feedback into a powerful tool for growth, enabling you to make informed, data-driven choices that enhance your products and services. Unique form deployment: With the innovative S.I.R.A. model, you can launch creative forms in mere minutes. Gauge Satisfaction, Gather invaluable Insights, Reward participants to Foster Loyalty, and finally initiate Action to Boost Engagement. Increase response rates: You can motivate your participants to share their feedback by asking for specific and distinctive insights. This approach not only streamlines the experience but also encourages them to express their views more readily. Harness the power of your data: Feedier serves as a centralized data hub, allowing you to integrate various data sources from your services and applications with the feedback collected. By segmenting the relevant information, you can utilize machine learning techniques to enhance sentiment analysis and gain deeper insights. A collaborative platform for taking action: Facilitate feedback sharing with your teams, engage your participants meaningfully, and easily export your data for further analysis and strategic planning. This ensures that everyone involved has access to the insights necessary to drive continuous improvement.

Media

Media

Integrations Supported

Easyflow
Mailchimp
Slack
Wufoo
Zapier
BrightGauge
CodeTwo Email Signatures 365
Datto RMM
Dropbox
Freshdesk
Intercom
Kaseya BMS
Kaseya VSA
Spiceworks MSP
Workers by Delos
Zendesk
Zoho Desk

Integrations Supported

Easyflow
Mailchimp
Slack
Wufoo
Zapier
Freebe
Integrately
PayPal

API Availability

Has API

API Availability

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?

Pricing Information

$30.00/user/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Company Facts

Organization Name

Alkaweb

Date Founded

2018

Company Location

France

Company Website

feedier.com

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey

Categories and Features

Customer Engagement

Analytics
Feedback Collection
Gamification

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Sentiment Analysis

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Skip Logic
Supports Audio / Images / Video

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