Simplesat Reviews & Ratings

Simplesat

4.5 out of 5 stars

Ratings and Reviews 2 Ratings

Total 4.5 out of 5 stars
ease 4 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

What is FixFinder?

FixFinder provides an extensive array of self-service resources aimed at empowering users to address their own problems autonomously. It converts complex IT tasks into a user-friendly Q&A format akin to Tier-1 support! You can easily turn your operational manuals into customized Troubleshooting Wizards using a simple decision tree creation tool. Moreover, our desktop application smoothly integrates with a variety of platforms like Autotask, Connectwise, Zendesk, Bloomfire, Sharepoint, StatusPage, and many others that IT teams and managed service providers frequently employ, thus improving overall user experience and productivity. With this setup, assistance is always just a click away, ensuring that resolving issues is faster and more straightforward than it has ever been. This innovative approach not only saves time but also fosters a more independent problem-solving culture among users.

Media

Media

Integrations Supported

Autotask PSA
ConnectWise PSA
Zendesk
Accelo
BrightGauge
Datto RMM
Datto Workplace
HappySat
Intercom
Keap
Klaviyo
Kustomer
Maileon
RangerMSP
Replyify
ServiceNow
Slack
Supermetrics
Zapier

Integrations Supported

Autotask PSA
ConnectWise PSA
Zendesk
Statuspage

API Availability

Has API

API Availability

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Company Facts

Organization Name

FixFinder

Company Website

fixfinder.com

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey

Categories and Features

ITSM

Not specified

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